Airline Passenger Assistant

**Overview** **Job Summary Details:** The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance.

Passenger services positions are very customer service-oriented and "tipping" is allowed and customary.

Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25-$100 per week.

**Benefit Information:** ABM offers a comprehensive benefits package.

For information about ABM's benefits, visit ABM Employee Benefits Front Line Team Members (Programa de Beneficios de ABM) **Basic Qualifications:** - Must be 18 years of age or older - No high school diploma, GED or college degree required - No experience required and on the job training provided **Preferred Qualification:** - One (1) year of customer service experience preferred **Responsibilities:** - Follow safety precautions at all times while transporting passengers - Positive interpersonal interaction with passengers - Comply with all client and/or site security requirements and processes - Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds - Assist passengers with baggage retrieval and transport, if necessary - Coordinate assignments with dispatchers and gate Agents, if necessary - Complete thorough Incident Reports A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1 REQNUMBER: 129086 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law.

ABM is committed to working with and providing reasonable accommodation to individuals with disabilities.

If you have a disability and need assistance in completing the employment application, please call . We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.