Customer Service Representative - State Farm Agent Team Member

Benefits:

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

**Bilingual Spanish Preferred**

Join Our Team: A High-Energy, Customer-Centered Agency with a Family-First Culture!

I began my State Farm journey in 2001 as a team member working alongside my father. Inspired by his example, I launched my first agency in Selden in 2012 and expanded with a second office in Rocky Point in 2022. Over 23 years, my passion for this career has only grown, and I’m committed to creating a workplace where my team thrives every day.

Our agency’s mission is simple: take care of our customers better than anyone else. We provide personalized insurance education to help families make informed decisions, striving to deliver a “Concierge” level of service. This commitment has earned us a strong referral-based business and glowing Google reviews.

Family is at the heart of everything we do—both mine and my team’s. My wife Corey and I have three young children, and I understand the importance of balance. Our team culture is built around support, empowerment, and a shared sense of purpose.

If you’re seeking a high-energy, high-volume workplace where you’ll feel accomplished and valued every day, we’d love for you to join our growing team!

Responsibilities:

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements:

Interest in marketing products and services based on customer needs

Excellent communication skills - written, verbal and listening

People-oriented

Detail oriented

Proactive in problem solving

Able to learn computer functions

Ability to work in a team environment

Bilingual Spanish preferred