Non-Clinical - Administrative/Receptionist

Provides clerical support activities for the department. Acts as first point of contact for internal questions and issues. May be responsible for a number of office support activities.

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Description modifications for union represented position are subject to CBA guidelines.

JOB ACCOUNTABILITIES:

CLERICAL.

" Acts as receptionist for department/office.

" Screens calls, takes messages as appropriate, distributes and/or handles mail/email.

" Is resource for staff, visitors, and other dept. Refers inquiries as appropriate or gathers information for follow-up.

" May have responsibility for a variety of projects as assigned.

" May maintain budget records and documentation. Maintains routine logs and schedules for the department.

" Processes clerical functions for the department.

" Provides office support by maintaining documents, files, and policies or procedures. Responsible for departmental/unit filing.

EDUCATION:

HS Diploma: High School Diploma or General Education Diploma (GED)

SKILLS AND KNOWLEDGE:

Proficiency in administrative office procedures and protocol; maintenance of filing and office systems

Knowledge of healthcare setting is preferred. Knowledge of the English language and grammar is required

Routine processing of clerical work following standardized procedures