Front Desk

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you'll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Front Desk Receptionist Responsibilities:

Answer incoming calls on a multi-line telephone system with professionalism and efficiency

Schedule and confirm patient appointments

Transfer calls and take accurate messages according to office procedures

Greet patients and visitors and notify the appropriate team member of their arrival

Collect and post co-pays and communicate outstanding balances

Check patients out and follow proper check-out protocols

Notify the doctor when a patient cancels

Type correspondence and office memos as directed

Transcribe visit details into medical reports

Prepare charts, gather necessary paperwork, and print daily appointment schedules

Front Desk Receptionist Required Skills and Abilities:

Excellent customer service and communication skills

Ability to maintain professionalism, confidentiality, and diplomacy

Strong interpersonal skills with the ability to work with diverse individuals

Detail-oriented with strong follow-up and multitasking capabilities

Adaptable and flexible in a fast-paced, ever-changing environment

Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Benefits Available:

Multiple medical and prescription coverage options

Dental and vision care plans

Health Savings Accounts (HSAs), where applicable

Flexible Spending Accounts (FSAs)

Voluntary critical illness, cancer, and accident insurance

Voluntary hospital indemnity coverage

Voluntary short-term and long-term disability insurance

Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)

401(k) retirement savings plan

Paid time off (PTO)

Group auto and homeowners insurance discounts

Part-time Benefits:

Vision

Flexible Spending Accounts

MetLife Auto/Vehicle & Home Insurance Discount

Requirements

High School Diploma or equivalent required

Front desk or medical office experience preferred

Familiarity with electronic medical records (EMR) is a plus

One night a week, One Saturday morning a month

Salary Description

$15.00 - $20.00 based on experience