Senior Programs Supervisor I - Human Services Department

ABOUT THIS POSITION The Human Services Department provides a comprehensive array of services to help residents of Phoenix achieve their highest level of self-sufficiency.

Services and programs reach a diverse population ranging from preschool children participating in Head Start programs to older adults attending senior center activities.

The Human Services Department (HSD) Senior Programs operates 15 senior centers throughout the city of Phoenix for adults ages 18 and older.

Each center is dedicated to providing participants with a variety of leisure, educational and recreational activities in a safe and supportive environment.

Eight of the 15 senior centers are co-located with the Parks and Recreation Department.

In these sites, members may participate in Parks and Recreation programs in addition to the services available through the Human Services Department senior centers.

The Senior Programs Supervisor I manages the daily operations of a City of Phoenix senior center in the Human Services Department.

This position works independently and is responsible for planning, developing, implementing, directing, and evaluating all programs, services, and activities that are provided to assist, educate, and engage older adults and disabled participants in a City of Phoenix senior center setting.

Programs, services, and activities include outreach; educational classes and lectures; physical exercises and recreational activities; social and special events; arts and crafts; physical and fitness programs; health and nutrition information; financial and legal presentations; distribution of USDA commodities and various food programs; transportation; and field trips.

The Senior Programs Supervisor I is a communication and resource link between field staff and administration.

Essential Duties Include: * Oversight of daily operations at a senior center.

* Responsible for assessing and coordinating facility needs and repairs.

* Research and recommend program enhancements.

* Outreach to increase participation and partnerships.

* Oversee contractual provider services.

* Monitor center budget and expenditures.

* Supervise professional and clerical employees and volunteers.

* Provide, schedule, facilitate, and coordinate programming, services, activities, and events for seniors.

* Coordinate with senior center advisory board and bingo committee.

* Support kitchen activities to include oversight of the lunch service program.

* Daily oversight of the senior centers production or serving kitchen compliance and safety.

* Food Manager certification is required within first 90 days of employment in the position.

IDEAL CANDIDATE * Ability to communicate in Chinese or Spanish is desirable.

SALARY Pay Range: $57,179.20 - $84,468.80 annually.

Hiring Range: $57,179.20 - $72,966.40 annually.

Pay Range Explanation: * Pay range is the entire compensation range for the position classification.

* Hiring range is an estimate of where you can receive an offer.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 049.

If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

* Promotions occur when the last two digits of the pay grade increase.

* Demotions occur when the last two digits of the pay grade decrease.

* Lateral transfers occur when there is no change to the last two digits of the pay grade.

* When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS A comprehensive benefits package is offered which includes: * Traditional pension with employer and employee contributions, click here for more details: Pension Information * 401(a) and 457 plans with employer contributions * Choice of generous medical HMO, PPO, or HSA/HDHP plans * Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan * Wellness incentive of up to $720 annually * Dental, vision, and life insurance options * Employer paid long-term disability * Free Bus/light rail pass * Tuition reimbursement program up to $6,500 per year * Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days * Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period * Federal Student Loan Forgiveness offered through Savi For more details, visit: Unit 007 Benefits MINIMUM QUALIFICATIONS * One year of experience in community service work with special emphasis on social services, including program development experience specific to the needs of the elderly or disabled.

* Bachelor's degree in social work, sociology, gerontology, or a related field.

* Other combinations of experience and education that meet the minimum requirements may be substituted.

* All finalists for positions are subject to a criminal background check applicable to the department or position.

* This position requires the use of personal or City vehicles on City business.

Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record.

Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.

* For information regarding pre-screening and driving positions, click here.

* The City job description can be found here.

PREFERRED QUALIFICATIONS The minimum qualifications listed above, plus: * Experience with/in: * Identifying or addressing facility needs.

* Community resources for aging adults and/or persons with disabilities.

* Anti-poverty programs and services.

* Oversight of contracts or contracted providers.

* Leadership and supervision experience.

* Writing and reviewing reports and presentations.

* Tracking budgets and financial expenditures.

* Supervising staff and volunteers.

* Microsoft Office Suite.

* First aid and safety practices and procedures.

* One or more years of experience working with aging adults and/or persons with disabilities or cognitive challenges.

* One or more years of experience working in a senior center, community or recreation center, or social service facility or program.

* Two or more years of experience in programming and special event coordination.

RECRUITMENT DATES Recruitment closes September 29, 2025.

All materials must be received by 11:59 p.m.

on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list.

This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY Apply online by completing the required information and attaching, as one document, your cover letter and resume.

Please include your experience as it relates to the qualifications stated above.

Only the highest qualified may be posted to the eligible to hire list.

The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP * Job interviews may be held by video or audio conference.

* If you are in need of computer resources, click here for free options.

* Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.

Click here for more information.

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* If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at or by text at . You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE Senior Programs Supervisor I, JC:07350, ID# 59444, 09/25/25,USM, DB, Benefits:007.

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork City of Phoenix is an equal opportunity employer.

AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.