Secretary C - Food and Nutrition Services (Bilingual)

Position Type:

Secretary / Clerical/Department Secretary

Date Posted:

9/15/2025

Location:

Food And Nutrition Services

Date Available:

ASAP

Closing Date:

Until Filled

Position / Title: Bilingual Food and Nutrition Secretary C

Bargaining Unit: DUSA

Department/Location: Food and Nutrition Services

Calendar Days: 10 Month

Reports To: Director of Food and Nutrition

JD Revision Date: September 10, 2025

Supervises: N/A

Function / Position Summary

Provide assistance in the implementation of the National School Breakfast, Lunch, and Supper Programs guidelines and requirements in accordance with federal, state, and local regulations. The secretary ensures safe and effective school department operations through office management, communications, collaboration with other staff, and directed procedures. The person in this position must have expertise, strong time management, multitasking, and prioritizing skills while upholding School District U-46 ICARE Standards and utilize excellent verbal and written communication skills to ensure all timelines are met. Maintain confidentiality of student/ staff information in the school and community.

Job Duties / Responsibilities

Assist in daily bilingual communication with parents and community members regarding meal benefit applications, providing support for all services provided by the department.

Greets clients, visitors, and guests; determining the purpose of each visit and direct them to the appropriate individual.

Answers, screens, and directs phone calls to staff, take messages, and research, resolve, and respond to Food Service administrative questions

Assist with the screening of meal applications and income verification online or in person.

Initiate, monitor, and process food rebates from manufacturers.

Assist with student meal account refunds and transfers.

Translate, print, and distribute monthly menus, signage, and communication.

Review and update pricing of auxiliary services on a regular basis, maintaining designated spreadsheets, logs, or department files.

Assist with annual uniform, supply, and promotional orders and fulfill as requested.

Facilitate communication with milk vendor to place orders and resolve delivery issues.

Assist with setting up new user accounts with vendors.

Perform general clerical and secretarial duties, as requested, which may include recordkeeping, maintaining office supplies, initiating product transfers, and handling packages.

Back-up to Food Service Bookkeeper.

Assist with annual budget needs.

Performs other related duties as assigned. Education

High school diploma or equivalent required.

Associate's degree in related field preferred. Experience / Knowledge

Three years of secretarial duties preferred. Ability to multitask

Knowledge of department policies, procedures & regulations.

Capability to maintain complex records, express ideas effectively, both orally & in writing.

Experience with Computers, Scanners, Printers, Faxes

Experience with Microsoft Office or Google. Strong ability to provide a high level of customer service to students, staff, parents, and district personnel.

The knowledge, critical skills, and experience listed above are typical for this position; however, any equivalent combination of education, training, and/or experience, may be acceptable

Bilingual- English/ Spanish written and verbal is required Physical Demands

Ability to work on a computer/ telephone over the major portion of the day.

Ability to lift up to 25 pounds.

Employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. SECRETARIAL CLASSIFICATION CRITERIA

(As defined in the 2022-2026 Agreement between District U-46 Secretarial Association and the Board of Education)

CLASSIFICATION A (Proficiently demonstrates all criteria listed)

Ability to communicate and interact with staff and co-workers in a professional manner

Demonstrates positive customer service skills

Demonstrates confidentiality

Ability to work independently

Ability to prioritize tasks Demonstrates organizational skills

Keeps accurate filing

Maintain appropriate inventories and online file management

Able to use office machines (ex. laminator, fax, intercom, phone, copier)

Accurate typing/keyboarding

Working knowledge of computer programs

Willingness and ability to learn CLASSIFICATION B (Proficiently demonstrates all criteria listed, including classification A)

Perform reception duties

Perform student attendance duties

Utilize excellent written and verbal communication skills (parents, staff and students)

Responsible for tracking and balancing building/department expenditures (if applicable)

Working knowledge of computer programs Word and Excel

Willingness to learn and become proficient in advanced applications and specialized computer programs (Mail Merge, Student Information Systems, Business Portal, etc.) CLASSIFICATION C (Proficiently demonstrates all criteria listed, including classification A+B)

Demonstrates appropriate decision making in support of or in absence of director or supervising administrator

Knowledge and ability to perform necessary tasks to ensure the smooth operation of the district level department/building

Proficient in specialized computer programs and applications

Responsible for creating and initiating written and verbal communication (community and district officials/representatives)

Responsible for maintaining director or supervising administrator calendar/schedule (if applicable)

Responsible for office management, environment, staff, finances (banking and financial software)

Ultimately responsible for coordination, organization, facilitation of district level department/building Terms of Employment

This is a ten-month position.

Salary and Benefits are as established by the Board of Education.

Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of support service personnel. Additional Information

DUSA Classification: C

Starting Pay Rate: $18.65

Hours/ Day: 8 hours

Benefits and penison eligible

Attachment(s):

DUSA 10 Month 2025.pdf