Clinical Lab Assistant I

The Clinical Laboratory Assistant I (CLA I) performs phlebotomy, assists laboratory technicians in performing routine laboratory tests, and performs related duties.

These duties include (but are not limited to): Microbiology set-up, collection of specimens, performing waived testing, and performance of clerical and courier functions.

Strives for superior performance by consistently providing a high standard of care.

All CLAs are responsible for assisting with collections from outpatients, inpatients, and other possible collections from other patient types that Tamarack Health supports.

* Procurement and preparation of blood specimens by venipuncture, capillary, and arterial puncture according to department standards.

* Proper tube selection with correct additives * Patient preparation * Puncture site care * Appropriate patient and specimen identification * Sorting, verification of specimen labeling, order entry, distribution, and specimen retrieval.

* Proper collection of throat, nasal, and nasopharyngeal swabs * Proper instructions for urine, stool, and sputum collections * Proper specimen processing based on test requirements * Appropriate use of the HIS and LIS * Manage supply inventory * Utilizes knowledge of laboratory procedures to prioritize workload and utilize situations such as combative patients and/or patients that are difficult to draw for various medical reasons.

* Act as a laboratory customer service representative * Performs processing functions to assure the integrity of specimens for testing.

* Assesses the purpose of calls accurately and directs calls to appropriate personnel consistently.

Can resolve problems with a high degree of accuracy within the scope of practice of the position description.

* Performs quality control, quality improvement, specimen tracking, and maintenance procedures as required for shift responsibilities.

* Accurately documents client complaints and follow-ups within a timely manner.

* Troubleshoots/researches physician orders to ensure accurate order entry of procedures requested.

Works with other laboratory personnel to assure the quality of specimens.

* Accurately edits specimen types and specimen events; accurately adds events, cancels duplicate orders, recollects specimens, and is knowledgeable of specific tests that cannot be added on and is aware of time limitations for certain add-ons.

Knows where to find this information if needed.

* Perform waived testing as indicated and trained * Accurately enters data into hospital and laboratory computer systems.

* Successfully participates in all accreditation and other proficiency testing and annual performance competencies in each area as assigned.

* Other duties as assigned.

Education/Experience: * Certification as a Phlebotomist by a national accrediting agency preferred, or other healthcare-related license, such as a WI CNA license, EMT, or CMA license preferred.