Residence Hall Office Assistant - Rolling Applicant Pool

Residence Hall Office Assistant (03 Student) - Rolling Applicant Pool

About Worcester State University:

WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.

Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcesterthe second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester Stateapproximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about.

Job Description:

TITLE: Residence Hall Office Assistant (hiring throughout the year as positions become available)

DEPARTMENT: Residence Life and Housing

SUPERVISOR: Residence Life Professional Staff Member

SCHEDULE: Maximum of 18.5 Hours per week

Position Description

Assisting professional staff

Responsibilities

Provide friendly and courteous service to students and visitors to the Residence Life Office

Answer phones and related questions from callers, check voicemail and distribute messages

Sort and distribute mail

Support professional staff with tasks, interact with faculty, students, graduates, and family members

Keep the office organized and clean

Distribution of toilet paper and trash bags to residents

Assist with lock-outs

Cart distribution

Work independently and have strong interpersonal and communication skills

Use MS Office, Google products and other software and web based programs as needed

Work all scheduled shifts, arriving on time and working until the next scheduled person arrives. Update the next shift on any significant information, activity or incidents that may have happened during the shift

Be familiar with the policies and procedures in the Residence Hall Handbook

Report maintenance work as needed in public areas

Work in conjunction with University Police and Residence Life student and professional staff during emergency or crisis situations

Report damage or theft of University property to Residence Life professional staff

Report emergency situations to Residence Life professional staff

Provide information and referrals to appropriate university offices to students

Before and after conferences, tasks such as check in/check out, creating signs, trash removal, linen pickup, linen delivery, and linen laundry, provide information, key inventory.

Understand the role of the Office Assistant as a part of the Office of Residence Life and establish effective working relationships with all student and professional staff

Act professionally and as a role model to residents at all times

Perform general office tasks as assigned

Requirements:

Knowledge of the English language including spelling, word meaning and word usage.

Ability to understand and apply the laws, rules, policies and procedures.

Ability to read, write, and comprehend standard business English.

Ability to use proper grammar, punctuation and spelling.

Ability to follow written and oral instructions.

Ability to assemble items of information in accordance with established procedures.

Ability to work accurately with names, numbers, codes and/or symbols.

Ability to file material in accordance with standard filing procedures.

Ability to maintain accurate records.

Ability to communicate effectively in oral expression.

Ability to establish and maintain harmonious working relationships with others.

Ability to deal tactfully and respectfully with others.

Additional Information:

Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.

Schedule: Maximum of 18.5 Hours per week during the Academic Year

Pay Rate: $15.00/hour

Residence Life will hire applicants from this pool throughout the year, as positions become available. If you should decide that you are no longer interested in this role, please withdraw your application.

Application Instructions:

Students must apply online. A representative from the department will contact individuals for interviews.

*This position is for WSU students only.*