Collections Analyst

ESSENTIAL DUTIES AND RESPONSIBILITIES: * Reviews files to select delinquent accounts for collection efforts.

* Utilizes a wide variety of financial analysis tools to examine customers for potential risk via their liquidity, leverage ratios and forecasting trends, and calculate creditworthiness for customers.

* Evaluates customer records and recommends that accounts be closed, or collection attempted, based on earnings and savings data, payment history, and purchase activity of customer.

* Calls 50 to 100 customers by telephone to collect past due invoice's, verify accuracy of charges, or to correct errors on accounts.

* Creates and maintains databases on activity conducted in all accounts.

* Prepares reports on current findings and action taken for all accounts under investigation.

* Assists in the recommendation of policies to upper management.

QUALIFICATIONS: * Understanding of DSO, Aging Buckets, AR trends * Ability to comprehend instructions, short correspondence, and memos in written or oral form.

* Ability to write correspondence.

* Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.

* Ability to perform these operations using units of American money and weight measurement, volume, and distance.

* Must work well under pressure, ability to multi- task, and work in team environment.

* Ability to prioritize and respond to interruptions and unexpected situations with a clear head.

* Ability to work independently.

* Willingness and ability to research issues as needed.

* Must be able to type 45 to 50 words a minute with minimal errors.

* Experience using 10 - Key adding machine.

* Proficient in Outlook, MS Excel, preferably JDE or some type of accounting software.

* Excellent communication and problem-solving skills.

EDUCATION AND TRAINING: * High School diploma or GED equivalent required.

* Associate's degree in accounting or business preferred.

EXPERIENCE: * Minimum 3-5 years professional collections experience * Strong Collections and credit/financial analysis experience * Collection Agency experience a plus * Two-year business to business collections experience preferred.

* Previous A/R experience preferred.

* Previous experience with medium to large corporations a plus * Previous experience worth with Franchises, and understand parent/child relationship in account set-ups * JDE experience a plus COMMUNICATION AND COGNITIVE ABILITIES: * Passion for delivering results to customers.

* Willingness/enthusiasm for accepting responsibility and accountability; an "ownership mentality". * Strong work ethic.

* Enjoys working in a fast pace environment * Strong communication skills, both written and verbal * Independent worker.

* Ability to deal effectively with ambiguity.

* Achievement/results driven.

* High-energy individual.

* Ability to foster strong relationships with colleagues/customers.

* Recognized as a source of expertise and possessing a distinct point of view.