Financial Aid Technical Clerk

Title: Financial Aid Technical Clerk POSITION SUMMARY Serves as the main front desk attendant in the Financial Aid Office and assists with walk-ins and data entry.

ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Greets and directs students and provides general information and assistance.

Provides student-centered services via various platforms while maintaining a professional and congenial demeanor.

Serves as official back up to the financial aid general email box and monitors the financial aid texting system.

Organizes archiving system to manage and retrieve office documents upon request.

Processes department mail timely.

Assists with creating student files.

Maintains office signage, ensuring all notices are current and valid.

Determines disposition of incoming documents and forwards them to appropriate department.

Processes purchase orders for the office and assists with travel arrangements REQUIRED QUALIFICATIONS High school diploma or educational equivalent Previous work experience in office setting Knowledge of Microsoft applications PREFERRED QUALIFICATIONS Associate's degree Prior experience with Banner and/or financial aid management software Experience with organizational purchasing and travel Experience working in higher education KNOWLEDGE, SKILLS AND ABILITIES Intermediate to advanced computer skills.

Ability to maintain effective working relationships with faculty, staff and the general public.

Effective time management and organizational skills.

Strong customer service skills.

Open Until Filled: Yes Rate of Pay: $34,359.00 - $41,223.00 depending on experience Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process.

Official transcripts are required upon hire.

Applicants may be subject to a background check.