Department Support

Muskegon Community College Muskegon Community College is a center for lifelong learning that helps people attain their educational goals by offering programs that respond to individual, community, and global needs.

MCC is an associate degree-granting institution of higher education and an applied technology leader for high-tech, hands-on training.

With nearly a 100-year history of academic excellence, MCC is a public community college accredited by the Higher Learning Commission.

With robust student success support, free tutoring, 18 athletic teams, events, clubs, and activities, MCC has an annual, full-time equated student enrollment of approximately 2,300 and an unduplicated headcount of 5,100.

Most recently, Muskegon Community College outranked all other colleges in Michigan for the rate of students who received federal financial aid and then transferred to continue their education at a four-year institution.

The college's transfer-out rate was the highest in Michigan, 7 percentage points above the state average, and outpaced the average transfer rate across the nation.

MCC is nationally recognized for its liberal arts and occupational programs.

The College has an annual operating budget (general fund) of $44 million and employs about 210 regular full and part-time staff and many adjunct faculty and student assistants.

The College also offers 56 Associate degree programs and 29 certificate programs.

The main campus is located on a 111-acre campus in Muskegon which includes the Hendrik Meijer Library & Information Technology Center, Bartels-Rode Gymnasium, Frauenthal Foundation Fine Arts Center (including the Overbrook Theater and Art Gallery), Stevenson Center for Higher Education, the Science Center, the Health and Wellness Center, and the Art & Music Center.

Muskegon Community College also operates the Sturrus Technology Center and Fab Lab in downtown Muskegon and extension centers in Ottawa and Newaygo Counties.

Living in Muskegon County Muskegon County residents enjoy 26 miles of sugar-sand beaches along Lake Michigan's shoreline, as well as one of America's only luge tracks at the Winter Sports Complex and the regionally popular Michigan's Adventure Amusement & Water Park.

An outdoor recreation hub with three state parks and swimming, fishing and boating on its many lakes and rivers, the Muskegon area offers dynamic downtown and beachfront restaurant and entertainment venues.

The Muskegon Farmer's Market is the second largest in Michigan.

Cruise ships dock in Muskegon, while a high-speed ferry connects the city to Milwaukee.

Notable local museums range from rare art collections to an actual World War II submarine and a U.S.

Navy ship used during D-Day.

APPLICATION DEADLINE: Friday, October 3rd, 2025 Status: Full Time 40 hours/52 weeks Pay: $17.51 - $19.57 per hour depending on experience Hours: Monday-Thursday 8AM-5:30PM, Friday 8AM-12PM Occasional Evening and Weekends (Schedule agreed upon with supervisor) General Description: Perform clerical duties and assistance for the department to maintain a professional, well-organized and friendly environment among the students, faculty/staff and visitors.

Duties include clerical, receptionist, scheduling, and other assignments relative to efficient operations of the department and/or college.

General work hours are Monday - Thursday 8:00AM.

- 5:30PM, Friday 8:00AM-12:00PM.

These hours could vary slightly due to department needs.

Required Skills Qualifications: Knowledge, Skills & Abilities: * Associate degree or two years' customer service experience/office administration.

* Ability to take minutes for committees, document processes and follow detailed procedures.

* Demonstrated ability to relate to people of all ages, races, and social-economic backgrounds.

* Demonstrated ability to operate office technology, software, & equipment.

Establishing yourself as the "go to" person with all equipment and software.

* Ability and willingness to upgrade skills including technology or process changes.

* Ability to establish and maintain effective working relationships with students, faculty/staff, and outside people.

* Demonstrated organizational ability, attention to detail, and solid decision-making skills.

* Demonstrated use of tact, judgment and discretion as well as the ability to maintain confidentiality when working with students, faculty/staff and others.

* Demonstrated history of dependability and punctuality.

* Demonstrated ability to create a warm, welcoming environment to students, parents, faculty/staff and community members, especially during busy/chaotic times.

* Ability to stay calm while working under pressure in a fast-paced environment.

* Highly motivated and solution oriented with a high degree of integrity, ethics and dedication to the mission of the College.

* Demonstrated excellence in both oral and written communication skills.

* Ability to mentor, coach and work with student workers/interns while setting a good example by demonstrating professional workplace behavior and work ethics.

* Demonstrated ability to work as part of a successful team while accomplishing tasks and assignments without assistance.

* Strong knowledge of grammar, punctuation and writing techniques with the ability to produce malleable documents.

* Requires prolonged sitting or standing, keyboarding and work on computer (hand/eye strain), speaking in English via phone or in person.

* Flexible scheduling /willingness to allow for occasional evening and weekend work.

Essential Function: * Schedule appointments, welcome guests, students, faculty and help supervisors with administrative responsibilities.

* Prepare reports, programs, including all-star programs, brochures, travel requests, budgets, purchase orders, eligibility, inventory sheets, schedules and other materials.

* Maintain a welcoming and supportive atmosphere for faculty, staff and other visitors; delivering excellent customer service.

* Reconcile and process travel requests, purchase orders and expense reports for department.

* Receive telephone calls, provide information, and refer callers to the proper staff member; take messages; answer inquiries requiring a knowledge of procedure and departmental operations; exercise discretion in giving information.

* Pick up and distribute mail to the assigned areas.

* Set up and maintain accurate and organized office - including all record management, file systems, office supplies, and inventories as appropriate and within allocated budget.

* Assist students with basic computer skills and appropriately troubleshoot when necessary.

* Willingness to work overtime, when necessary.

* Perform other duties as assigned.

Physical, Mental, and Environment Requirements Include: Mental Demands: Detailed Work Student Contact Deadline oriented Problem Situations Multiple Priorities & Demands Emergency Situations Confidentiality On-call Availability Continual Interruptions Working Alone Faculty Contact Working with Others Physical Demands: Standing & Walking Sitting Carrying Lifting up to 10 lbs.

Up to 25 lbs.

Up to 50 lbs.

80 + lbs.

Pushing, Pulling, Twisting, Bending Climb or Balance Stoop, Kneel, Crouch, or Crawl Squatting Handle or Feel Reach with Hands and Arms Talking or hearing Tasting/Smelling Working Overhead Speak in English via Phone or In Person Close, Distance, Peripheral, and Color Vision along with Depth Perceptions Ability to Adjust and Focus Work Environment: Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels.

Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like.

Ability to travel to all campus locations required.

Muskegon Community College is an equal opportunity employer.

MCC does not discriminate on the basis of race, color, religion, sex, national origin, marital status, sexual orientation, gender identity, transgender status, political persuasion, disability, height, weight, veteran status, age or any other protected class in any of its educational programs, activities or employment.

Minorities, women, veterans, and the physically challenged are encouraged to apply.

To the extent required by applicable law, anyone with a disability will be reasonably accommodated by the College.

If you have a disability and need an accommodation or assistance in applying for this position, please contact the Human Resources Office.

Job Location Muskegon, Michigan, United States Position Type Full-Time/Regular Apply