Pharmacy Care Coordinator

Baptist Health is looking for a Pharmacy Care Coordinator to join our team at our Baptist Health Corbin retail pharmacy!

* Completes benefit investigations to verify patient eligibility for prescribed specialty medications.

* Assesses requirements for authorization of medications most commonly prescribed and maintain current knowledge of payer formularies and reimbursement.

* Supports third party prior authorization process and obtains appropriate overrides to improve speed to therapy.

* Maintains accurate insurance information and monitors for prior authorization renewal needs to avoid gaps in medication therapy.

* Identifies financial assistance options to maximize copay savings and increase therapy adherence.

* Serves as a liaison with physicians, nurse practitioners, physician assistants, pharmacists, nurses, and social workers to provide support.

* Utilizes Electronic Health Record (EHR) to maintain communication between departments and ensure accurate documentation in patient electronic charts.

* Performs phone functions professionally and in a timely manner, including answering phones, returning calls, checking voice mail, and faxing.

* Coordinates patient scheduling for initial and follow up appointments.

* Triages patient clinical questions and third-party insurance denials to the pharmacist for intervention as appropriate.

* Facilitates adherence to medications by coordinating face-to-face or telephonic patient outreach for timely refills.

* Maintains a record of activities to support data collection, analysis, and ongoing reporting to leadership related to patient metrics and financial performance.

Qualifications: * Current or eligible for Kentucky pharmacy technician registration (if not already registered with KY Board of Pharmacy, registration requires only an application and fee). * National Pharmacy Technician Certification preferred.

* 2+ years pharmacy technician experience preferred.

* Prior experience with third party billing, financial counseling, or medical terminology and coding preferred.

* Prior experience with Epic EMR preferred.

* Intermediate knowledge of computer systems and software, including Microsoft Office preferred.

Baptist Health is an Equal Employment Opportunity employer.