Clinical Assistant- Office Support Service- Full Time

Position Summary: This position is eligible for up to a $5,000 sign on bonus Performs duties of a clinical and clerical nature.

Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic.

Assists professional staff by performing routine duties in caring for patients.

Education, License, Certification: High School Diploma or equivalent.

Experience: Knowledge of medical terminology, ability to communicate and excellent customer service skills a must.

Must be dependable, professional, flexible and able to multi task.

Essential Functions: * Interviews patient to obtain medical history.

* Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient's medical record.

* Assists provider during exam and treatment.

* Directs patient to examination room and prepares patient for examination and treatment.

* Performs liaison duties between patients, Providers, hospital staff, etc.

* Process ancillary reports and all other patient results to the provider for review and assists with patient communication.

* Responsible for greeting patients and updating various pertinent information into the patient's medical record.

* Routes patient after exam to proper area for visit completion.

* May be required to do phlebotomy.

* May perform high level disinfection, based on departmental equipment Other Duties: * Answers telephones and schedules patient appointments.

* Takes messages of a medical nature (requests for prescription refills, test results, etc). * Performs other clerical functions as necessary.

* Exhibits good telephone etiquette.

* Quotes patient self pay balances at time of scheduling.

* Informs patients of their financial obligations.

* Directs patients to the patient representative for assistance with their account.

* Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.

* Assists in maintaining appropriate level of supplies.

* Attends and participates in Department meetings, along with contributing to department/office goals.

* Become familiar with ICD 9 and CPT coding.

* Cleans, stocks, and prepares exam rooms.

* Coordinate patient appointments for X ray, CT scans, Physical Therapy, etc.

as ordered by the providers.

* Assists with obtaining and processing referral and pre certification requirements.

* Maintains confidentiality, respect and consideration of patients and others.

* Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.

* Maintains equipment according to manufacturer guidelines and clinic policies and procedures.

* Performs and documents quality control on equipment as required.

The pay ranges from $17.00-$25.16 per hour Updated 8.20.25