Customer Service Collections Rep

Schedule: per diem - as needed, day shift Main Function: * Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts.

* Provide information regarding the system's payment policy, alternative financing, insurance options, state programs, and financial aid program.

* Responsible for the monthly review of potential bad debt transfers - reviews and completes transfers per policy and procedure guidelines.

* Lives the CARES values and promotes the Thompson Way.

Qualifications: * Associates Degree preferred.

* 2 to 3 years of previous medical billing or collection experience is required.

* Familiarity with collection practices.

* Excellent public/patient relations and communication skills.

* Skills in using computers, including Excel and Word required.

* Skills in using web-based patient financial applications/systems.

Pay Range: $18.73 - $23.00 Starting Pay: Based on Experience Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply