Operations Manager

PURPOSE: The Operations Manager is responsible for the safe, efficient, reliable and environmentally responsible operation of all processing units and the Tank Farm/Loading areas at the Shreveport refinery.

This position is accountable for manufacturing products to meet sales requirements, within the Company's constraints and will require interaction between Sales, Marketing, Technical, Operations and Shipping groups and must possess strong business acumen, good analytical, and management skills.

The Operations Manager will report to the Plant Manager and supervise salaried managers and supervisors.

KEY OBJECTIVES AND RESPONSIBILITIES: * Ensures compliance with all safety and environmental rules, with the goal being zero injuries zero process safety events and zero environmental issues.

* Supports Calumet's Critical Life Safety Rules and applies them in all aspects of Refinery Operations * Effectively communicates plant expectations on throughput, safety, conduct, etc.

to both salaried and hourly employees.

* Responsible to set the operations priorities, in line with the Refinery Production Plan.

* Understands and provides guidance in troubleshooting refinery unit operations, both unit-specific and plant-wide.

* Review potential new feed stocks with the technical team for compatibility with refinery operations * Interfaces with various individuals and groups regarding refinery capabilities, quality issues, customer complaints and day-to-day operations.

This may include conflict resolution between sales, customer service, refinery operations, logistics, and/or transportation scheduling.

* Works with Demand Planning to efficiently run the units to maximize throughput and quality while maintaining proper inventories.

This includes reviewing production schedules, both within the refinery and coordinating with outside vendors, suppliers, carriers and contractors.

* Develops operating budgets for the Operations area, staying within the budget.

* Provides input and oversight to maintain capital budget requirements.

* Acts as primary refinery contact with sales force on many location specific requests, problems and inquiries.

* Additional duties as needed or assigned.

* Develops direct reports through coaching and mentoring * Provides oversight of fair and consistent application of the Collective Bargaining Agreement and work rules in the operating department REQUIRED EDUCATION/EXPERIENCES: * Bachelor's Degree in chemical engineering, engineering or a technical related field.

* 7-10+ Years of operations experience in the petrochemical, chemical or oil industries.

* 3-5+ years of managerial experience * Negotiation/Mediation skills to resolve issues internally and externally.

* Flexibility to perform multiple tasks simultaneously and follow each to completion.

* Strong communication skills, both oral and written with the capability of positive interface with customers.

* Must be a strong communicator with strong management skills including the ability to influence key contributors and build a strong team.

* Excellent computer skills and experience with an ERP system.

Prior use of JD Edwards, SAP is a plus.

* Strong critical thinking and problem solving skills * Ability to prioritize competing objectives * Highly organized, self-motivated and able to work with minimal supervision * High level of proficiency with MS Office (Word, Excel, PowerPoint, etc.) * Capability and willingness to supervise employees and hold them accountable * People leadership and team building skills * Demonstration of Calumet Values - Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence PREFERRED EDUCATION/EXPERIENCES: * MBA preferred * Prior experience in business economics (e.g.

capital budgeting, economic valuations, etc.).