Service Manager

Now Hiring: Automotive Service Manager

Lead. Inspire. Drive Results.

North Huntingdon, PA

Are you a proven leader in the automotive service world? Do you thrive in a fast-paced environment where customer satisfaction and team success go hand in hand? Jim Shorkey Auto Group is looking for a Service Manager to lead our high-performing service department and take it to the next level.

This is your opportunity to make a real impact-build a winning team, drive operational excellence, and deliver an exceptional customer experience-all while growing your career with a respected, family-owned dealership.

What You'll Be Doing:

Lead, coach, and develop a team of service advisors and technicians

Oversee daily service operations to ensure efficiency and profitability

Set and achieve department goals, budgets, and performance metrics

Collaborate with marketing and BDC teams to drive business growth

Ensure top-tier customer satisfaction and handle escalated concerns

Manage warranty claims, parts ordering, and compliance with OEM standards

Maintain accurate records, inventory, and financial documentation

Why Join Us?

Competitive compensation tailored to your experience

Comprehensive benefits: Medical, Dental, Vision, HSA/FSA

401(k) with company match

Paid time off and holidays

Employee discounts on vehicles, parts, and services

Uniform allowance

Supportive, team-oriented culture with room to grow

No Sundays - enjoy your work-life balance.

Requirements

What We're Looking For:

3+ years of experience in a Service Manager or similar leadership role

Strong knowledge of automotive service and parts operations

Proven ability to lead, motivate, and develop high-performing teams

Excellent communication and customer service skills

Proficiency with CRM and inventory management systems

Ability to interpret technical information and explain it clearly

Bachelor's degree or equivalent industry experience preferred