Position Summary:
Granville Homes is seeking a Property Manager/Leasing Agent to join its Property Management Team. The Property Manager/Leasing Agent is required to oversee various rental properties while maintaining positive relationships with existing tenants. This position will be required to live and work on-site while delivering customer service and pertinent information to potential tenants.
Reports to: Property Asset Manager
Position Type: Full-Time (40 hours/wk.)
duty satisfactorily, including all-important aspects of the job -- whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Schedule: Monday through Friday 8:00 a.m. to 5:00 p.m., Weekends and after-hours work may be required as department needs demand. Hours can vary per assigned community.
Pay Range: $23.00 - $25.00 per hour
Essential Functions
Reasonable Accommodation statement: to perform this job successfully, an individual must be able to perform each essential
Self-starter who requires little supervision with high level of integrity3. Greeting, showing/touring apartments to prospective residents
Processing and supervising resident applications and credit screening
Has discretion regarding vendors (i.e., retaining vendors and terminating vendor relationships)
May be required to oversee more than one residential property.
Assist with preparing tenant related notices and works with outside legal counsel during eviction procedures
Negotiates and renews both residential and commercial tenant leases.
Processes leasing, move in, move out and unit turn procedures.
Maintains prospect, traffic, delinquent and leasing data reports.
Rent collection, receipting and deposit processing.
Processes maintenance/repair work orders and invoices
Maintains tenant account ledgers.
Supervises the maintenance and operations of the entire property.
Coordinates and participates in on/off site tenant or other community events.
Resolves tenant and/or maintenance issues in a timely and cost-effective manner.
Maintains a high customer service satisfaction rating.
Oversees all aspects of the day-to-day operations of the property and leasing office.
Knowledge, Skills and Experience:
Education/Experience:
a. High School Equivalent: AA preferred
b. Three years' experience in a Resident Manager role with increasing managerial responsibility.
c. three years' experience with Property management; AppFolio preferred
Skills:
a. Problem Solving/Analysis
b. Communication Proficiency
c. Decision Making Technical Capacity
d. Property Management
e. Leadership
f. Exceptional customer service
Supervisory Responsibility:
None
Work Environment:
This job mainly operates within an office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms. Frequently required to sit and climb stairs to access multi-floor tenant units. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Requires occasional standing and climbing up/downstairs.
Travel is primarily local during the business day
Work Authorization:
Must be eligible to work in the United States
Minimum Requirements:
Three years' experience in a Resident Manager role with increasing managerial responsibility
A passion for providing exceptional customer service while upholding industry and company standards and compliance
The availability to work a flexible schedule including some nights and occasional weekends.
This job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties and responsibilities. Job incumbents may be asked to perform other duties as required.
Pay Range: $23 - $25 per hour