Rental Branch Manager

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset...our employees.

What You Will Be Doing:

The CRS Rental Manager ensures that stores are efficient, profitable, and customer-focused. Managers consistently meet the needs of construction companies, industrial and commercial customers, and homeowners. As leaders, they are responsible for making decisions about staffing, fleet mix, budgets, equipment rental and sales.

Primary Responsibilities:

Ensure a high level of customer service is at or above the location's goal for all employees of the branch

Continue to increase the market penetration of the branch and increase revenue

Complete performance reviews on staff and hold a meeting with the individual to discuss strengths and weaknesses

Hold monthly safety meetings to ensure that all employees understand the safety culture of the branch.

Handle or assist in the resolution of customer service issues

Review all contracts generated on a daily basis

Daily assess the need of fleet additions or subtractions ensuring that the location has the proper fleet mix.

Assist in debt collections either by phone or in person visits.

Interview, hire, and train employees; plan, assign, and direct work; apprise performance; reward and discipline employees; address complaints and resolve problems.Additional Responsibilities:

Participate in required safety program, and work in a safe manner

Complete additional tasks as assigned by managementWho We Are Looking For:

To be successful in this position you should have prior experience in operations management, business planning, or a sales support management role. This position also requires someone who has detailed understanding of financial and operational metrics, and the ability to impact them

Education/Experience:

High school diploma or equivalentRequired Qualifications/Skills:

3-5 years in operations management, business planning, or sales support management role.

Previous experience and demonstrated success in team leadership and leader development

Deep understanding of the Rental industry

Detailed understanding of financial and operational metrics, and the ability to impact them

Experience successfully managing analytically rigorous corporate initiatives.

Leadership/Vision/Competitiveness/Drive

Strong accountability and initiative

Strong interpersonal and communication skills

Advanced problem solving capabilities

Valid driver's license and acceptable driving recordPreferred Qualifications/Skills:

Bachelor's Degree from a four year college or university or related equivalent experience preferred

Knowledge of Spanish language preferable but not required.Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

Safety: We value the lives and health of our team and customers above all else.

Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.

Teamwork: We work as one across our organization for the benefit of our customers.

Ideal candidates will demonstrate the following values:

Acting in a safe manner

Exhibiting honesty and integrity

Acting in a fair and ethical manner

Team mentality

Delivering quality results

Embraces change / improvement

Exhibiting superior customer service skills

Exhibiting pride and ownership

Working with a sense of urgency

Exhibiting a winning attitude What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

Competitive Pay

Individual Bonus Opportunities Available

Technician Tool Allowance

401k Plan Strong Company Match

Employee Profit Sharing

Financial Wellness CoachingEmployee Wellness Program

Medical, Vision, Dental Insurance

Prescription Drug Coverage

Flexible Spending Accounts

Short & Long Term Disability

Group Life InsurancePersonal Time Off

Paid Holidays

Paid Sick Leave Career Development

Tuition Reimbursement

Ongoing Training

Advancement Opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.