Senior Information Technologist-Infrastructure

Salary : $84,765.00 - $135,625.00 Annually

Location : Pinellas County, FL

Job Type: Full Time

Job Number: 202500068

Bureau: Information Technology Bureau

Cost Center: 4400 - IT Infrastructure & Operations Division

Opening Date: 07/25/2025

Nature of Work

Pinellas County Sheriff's Office is seeking to fill a vacancy of Senior Information Technologist-Infrastructure.

Consideration given for relevant experience.

Under the general direction of the Information Technology Manager, members are expected to identify and resolve advanced technology-based work problems of a nature that employees are unable to solve or overcome. Types of issues resolved include: Enterprise Network Management, Desktop Management, Server Management, Security Management, Incident Management, Financial Management, Project Management, Document Management, Service Management, Asset Management, Storage Area Network, or Middleware Management

Work is reviewed through observation and results obtained. Specific duties are based on assignment.

Requires scheduled on-call availability.

SUPERVISES OTHERS: No

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Resolves advanced service desk tickets and customer reported problems

• Troubleshoots and returns technology to service within discipline at an advanced level

• Manages and performs effectively personal daily activities and multiple major projects under the discipline of defined business processes

• Identifies and analyzes complex problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to problems

• Designs and implements technology at an advanced level within the discipline

• Recommends and implements changes to improve operational efficiencies

• Demonstrates technical leadership when working with peers and customers to achieve long-term solutions for a variety of agency technology needs

• Contributes to project plans/schedules, and coordinates requirements, tasks, work assignments, resources and critical milestones, focusing on priority tasks

• Regular and reliable attendance is required as an essential function of the position

• This position is considered essential and, in the event of an emergency or natural disaster, will be required to report to work

• Participates in Sheriff's Office recruitment and community relations activities as directed

• This list is not intended to be all-inclusive and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary

Qualifications

• Graduation from an accredited college or university with a Bachelor's Degree in Information Technology, Computer Science, Computer Technology or related field

• Six (6) years' experience in information technology specific to the assigned discipline (i.e. application development, database administration, etc.) that includes customer service

• Or equivalent combination of education and experience

• Additional qualifications as identified by the assignment

• Must possess a valid Florida driver's license

• Consideration for this position requires a credit check

Knowledge, Skills, and Abilities

• Knowledge of standard office practices, procedures, policies, personal computers, operating systems and related software applications

• Skill in managing personal daily activities and major projects for self and others

• Skill in use and application of reference materials to research and solve major problems

• Skill in the application of theory in resolving major problems

• Skill in applying new technologies, soft skills and procedures

• Ability to mentor teammates, lead teams, and facilitate groups to achieve success with others

• Ability to prepare and deliver effective presentations at various levels

• Ability to use diplomacy in dealing with difficult customers and delivery of services

• Ability to facilitate and foster open communication and cooperation within the organization and with customers groups in a team environment

• Ability to communicate effectively, both verbally and in writing, with peers and others

• Ability to communicate with tact, patience and courtesy at all levels of the organization

• Ability to assist personnel with training of new technologies

• Ability to establish and maintain effective work relationships, both inside and outside of the division

• Ability to self-develop relevant job related skill(s) for current role and partner with management on training plans and career path opportunities

• Ability to understand and follow specific instructions, priorities, policies and procedures

• Ability to identify, to take ownership of, and to troubleshoot and solve major problems

• Ability to perform all functions of the job classification without posing a direct threat to the health or safety of other individuals in the workplace

Physical Abilities

The physical abilities listed below are estimates of time spent during a typical work day to perform essential functions and responsibilities. Members in this position may be required to:

• Sit up to 7 hours per day

• Stand up to 1 hour per day

• Walk up to 1 hour per day

• Drive up to 1 hour per day

• Occasionally lift up to 25 lbs.

• Occasionally bend, squat, reach, kneel and twist

We offer a complete benefits package to full and part-time employees.

To view the PCSO Benefits Guide

01

I understand this position is considered essential and, in the event of an emergency or natural disaster, will be required to report to work.

Yes

No

02

Do you possess a valid driver's license?

Yes

No

03

I understand this role includes work within the Pinellas County Jail and around inmates when required.

Yes

No

04

I understand this position requires scheduled on call availability on nights, weekends and holidays.

Yes

No

05

To remain in compliance with the Americans with Disabilities Act of 1990, the Pinellas County Sheriff's Office must determine if it is necessary and/or possible to provide reasonable accommodations to all potential employees. Ensure you have read and thoroughly understand the job description and requirements of the position for which you are applying.

Can you perform the essential functions of this job with or without a reasonable accommodation?

I am capable of performing the duties of the job as described.

I am capable of performing the duties of this job with reasonable accommodation.

I am not capable of performing the duties of this job.

06

I understand I may not have more than three active civilian applications. Furthermore, I acknowledge I may not apply for Deputy/Deputy Recruit while I have an open application for a civilian position.

Yes

07

Within the last twelve (12) months, have you illegally possessed or used any illegal drug?This includes marijuana, cocaine, heroin, ecstasy, LSD, THC, or any other derivatives.

Yes

No

08

Do you have a High School diploma or equivalent diploma from an institution accredited by an accrediting body recognized by the U.S. Department of Education (DOE) or licensed as a degree granting institution by the Commission for Independent Education?

Yes

No

09

Are you a citizen of the United States or Foreign National with valid resident status and employment authorization?

Yes

No

10

Have you been convicted of a felony within the last 3 years, regardless of whetherthe sentence was suspended, adjudication withheld, you pled nocontest, or the conviction was sealed or expunged?

Yes

No

11

You must be 18 years of age to qualify for this position. Do you meet this requirement?

Yes

No

Required Question