Summary Job Description: BHMG Primary Care 2101 Nicholasville Road Lexington, KY Job Description: Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office.
Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee.
These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management.
Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.
* High school diploma or equivalent required.
* Computer skills required.
* Clerical experience in the medical office setting preferred.
* Other education preferred.
Baptist Health is an Equal Employment Opportunity employer.