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Scheduling Coordinator II

Company:
Children's Hospital of the King's Daughters
Location:
Norfolk, VA, 23510
Posted:
September 30, 2025
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Description:

Full-Time 601 Children's Lane Professional Days 17.5100 Through 26.2700 * GENERAL SUMMARY * The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities.

Serves as a patient liaison for scheduling of services.

Reports to the Practice Manager/Supervisor.

* ESSENTIAL DUTIES AND RESPONSIBILITIES * Serves as a patient liaison for scheduling of services.

* Responsible for accurate data collection, documentation, and data retrieval.

* Provides clerical, secretarial and project management functions for the service area.

* Interfaces and communicates with multiple departments.

* Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.

* Performs other duties as assigned.

* LICENSES AND/OR CERTIFICATIONS * None required.

* MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS * High school graduate or GED.

* Ability to relate well with the public.

* Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.

* Ability to coordinate multiple schedules based on individual preferences and guidelines.

* Ability to utilize scheduling software and maintain updated schedules.

* Ability to sort and file materials correctly by alphabetical or numeric systems.

* Computer skills required and knowledge of medical terminology preferred.

* WORKING CONDITIONS * Normal office environment with little exposure to excessive noise, dust, temperature and the like.

* PHYSICAL REQUIREMENTS * Click here to view physical requirements.

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