Administrative Clerk, PRN (Human Resources Information System)

Will be able to understand general operation of functional unit, to include knowledge of staff and program responsibilities. Coordinate tasks and

establish priorities in response to workflow of the office or work unit. Perform basic clerical tasks by using a variety of office equipment information systems (e.g. telephone, computer with standard software, fax, copier, etc.).

Qualifications:

Minimum Education

High School Diploma or GED (Required)

Required Skills/Knowledge

Ability to operate telephone, photocopier, fax machines, and PC workstation.

Required proficiency in basic word processing, spreadsheet and database programs.

Functional Accountabilities

Communications

Communicate routine and general information to staff, customers and/or public about standard services, processes, and procedures using

prescribed, established guidelines or "frequently asked questions".

Screen and direct clients/visitors to appropriate source.

Secure confidential information and handle appropriately.

Gather readily available information from office records to draft e-mails, memos and other documents.

Proofread documents for grammar, spelling, punctuation, and basic formatting.

Provide answers to requests for general information in written format.Office Technology

Use a variety of office equipment information systems (e.g. telephone, computer with standard software, fax, copier, etc.) to access, input, and verify standard information.

Operate and perform tasks to maintain equipment with a general understanding of its capabilities.

Use established filing and data systems, functions, and/or procedures.

Review data and information for completeness and accuracy using standard guidelines.Safety

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performanceOrganizational Accountabilities

Support

Coordinate tasks and establish priorities in response to work flow of the office or work unit.

Identify and recognize problems that have established precedents and limited impact.

Refer non-standard questions and problems to higher levels.

Understand general operation of functional unit, to include knowledge of staff and program responsibilities.Organizational Commitment/Identification

Partner in the mission and upholds the core principles of the organization

Committed to diversity and recognizes value of cultural ethnic differences

Demonstrate personal and professional integrity

Maintain confidentiality at all timesCustomer Service

Anticipate and responds to customer needs; follows up until needs are metTeamwork/Communication

Demonstrate collaborative and respectful behavior

Partner with all team members to achieve goals

Receptive to others' ideas and opinionsPerformance Improvement/Problem-solving

Contribute to a positive work environment

Demonstrate flexibility and willingness to change

Identify opportunities to improve clinical and administrative processes

Make appropriate decisions, using sound judgmentCost Management/Financial Responsibility

Use resources efficiently

Search for less costly ways of doing thingsOrganizational Accountabilities (Staff)

Organizational Commitment/Identification

Anticipate and responds to customer needs; follows up until needs are metTeamwork/Communication

Demonstrate collaborative and respectful behavior

Partner with all team members to achieve goals

Receptive to others' ideas and opinionsPerformance Improvement/Problem-solving

Contribute to a positive work environment

Demonstrate flexibility and willingness to change

Identify opportunities to improve clinical and administrative processes

Make appropriate decisions, using sound judgmentCost Management/Financial Responsibility

Use resources efficiently

Search for less costly ways of doing thingsSafety

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance