Medical Assistant

Description

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Medical Assistant role provides professional patient care under physician supervision. A Medical Assistant prepares patients for physician encounters, facilitates lab tests as needed, and assists with patient documentation and clinical duties as directed.

Requirements

Qualifications and Experience:

High school degree or equivalent required

CMA Certification, or other equivalent education, certification, licensure, or related degree preferred

Medical training and/or experience in casting or splinting preferred

Knowledge of lab/diagnostic tests and handling paperwork

Comfortable using email and interacting with Internet applications

Knowledge of practice management and word processing software

Working knowledge of managed care basics

Current CPR Certification

Excellent communication skills

Excellent documentation skills

Responsibilities include, but are not limited to, the following:

Obtains and documents patient medical history including reason for visit, and any other pertinent information related to treatment prior to physician exam. Obtains X-rays as indicated by physician order prior to physician exam

Prepares medical record information, including X-Ray films for physician review prior to physician exam

Participates in minor procedures such as suture removal, dressing changes, cast or splint and/or DME application

Obtains prior authorization for procedures, equipment, and medication, if appropriate

Schedules tests and off-site diagnostic procedures, when necessary, per physician's order

Communicates physician referral requests to appropriate staff for processing

Ensures timely communication of patient needs, concerns, test results to physicians for appropriate change in the patient's plan of care

Ensures timely communication with patient regarding plan of care and response to questions or concerns

Functions in the Care Coordinator role as needed

Prepares and maintains supplies and equipment for treatments, including sterilization

Maintains compliance with infection control policies and procedures

Performs patient education when appropriate including oral and written education related to diagnosis, procedures, and/or medications

Replenishes supplies-cleans exam room after each patient per infection control guidelines and stocks exam room at end of each day

Communicates supply shortages as well as other clinical needs to Clinical Manager or designee

Ensures that laboratory and other diagnostic test results are obtained and communicated to physician to ensure appropriate and timely physician intervention. Obtains all pending results prior to patients next clinic visit

Ensures all documentation accurately reflects the patient encounter and plan of

care

Other Responsibilities:

Follows all applicable department and practice policies and procedures

Maintains patient confidentiality; complies with HIPAA privacy and confidentiality guidelines established by the practice

Maintains detailed knowledge of practice management and other computer software as it relates to job functions

Inputs patient information into practice management software

Participates in mandatory staff functions as directed by Clinical manager (may include overtime)

Performs other duties as required and assigned by Manger, including schedule changes and travel to office locations as assigned

Maintains a pleasant and cooperative demeanor while performing all duties

Maintains compliance with continuing education requirements to maintain current certifications, licensure, etc.