Parts Counter Hourly - Koons Sterling Ford

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry?

As an Automotive Parts Counter Assoicate, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day.

We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

Does this sound like you?

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.

* Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner * Inform customers of companion part requirements while ensuring the customer is exposed to the full product line * Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed * Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line * Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable * Pull and fill orders from stock * Notify parts manager of out-of-stock parts or shop materials that need immediate attention * Notify all necessary parties when special ordered parts have been received * Pull orders and ensure sure all parts are tagged with customer names and job number * Follow department policy and instructions on the special ordering of parts, plus S.O.

aging * Follow up on back-ordered parts and replenishes assigned inventory daily * Maintain a prompt, efficient and timely flow of paperwork * Makes sure all internal requests for parts are billed on service repair order * Verifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required * Receive payment from retail customers or obtain credit authorization * Assist outside sales representatives with their orders * Excellent communication and customer service skills, and able to maintain a professional image and demeanor * Ability to multi-task in a fast paced environment * Strong computer & phone skills is required (Internet, MS Outlook) * Proficient in CDK is a plus!

* Degree in automotive technology or military equivalent experience * Bi-lingual is always a plus!

* Must be at least eighteen years of age * Must have a valid Driver's License * Must be able to pass pre-employment screen (background and drug test) Company Benefits: Pay and Recognition: * Bi-Weekly pay * Paid holidays & paid time off * Deferred Holiday Pay Match * Paid training * Stock Awards(select management and front-line team member's eligible Insurance / Retirement: * Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans * Up to 12 weeks paid pregnancy leave (disability leave) * Paid Parental Leave * Health savings * Flex spending accounts (tax free) * Short-term and Long-term disability plans * Life Insurance (Whole Life and Term) * 401k with company match Learning, Tuition Assistance and Career Development: * Digital career path tool to assist with career development * Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: * Student loan relief resources * Employee assistance program * Employee discounts on parts and service repairs * Scholarship awards * Opportunities to join our community service initiatives, which includes paid volunteer hours * Aggressive Employee referral program with bonus opportunities INDKOONS