Medical Assistant II - Clear Lake Nephrology and GI
Description:
Medical Assistant II - Clear Lake Nephrology and GI **Webster, Texas, United States** Patient Care UTMB Health Requisition # 2503474 **Minimum Qualifications:** High school or equivalent.
Three years experience.
Certified or Registered Medical Assistant with a nationally recognized accreditation organization (AAMA, AMT, NCCT, NHA or other). CPR Certification required.
**Job Summary:** To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area.
The Medical Assistant II may function as a member of a Patient Centered Medical Home clinical team or may function in a role that includes routine administrative and clinical tasks.
The Medical Assistant II has advanced Medical Assistant skills and is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care.
**Job Duties:** + Perform as Medical Assistant and Front desk Registration training.
+ Able to effectively identify problems and determine solutions.
+ Understand clinic flow to maximize clinic usage to meet patient needs.
+ Assists with patient flow within assigned outpatient clinic setting.
+ Responds in a timely manner to call-lights.
+ Provides comfort measures to patient / family.
+ Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
+ Obtains vital signs.
Appropriately documents chief complaint and reason for visit.
+ Uses aseptic techniques and infection control measures in the performance of duties.
+ Accurately collects excretory specimens, such as urine and feces.
+ Obtains blood samples by venipuncture.
+ Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult.
+ Measures and records intake and output as ordered.
+ Prepares and assists patients undergoing treatments, examinations, and procedures.
+ Recognizes patient care priorities, treatment plan, objectives, and potential crisis.
+ Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.
+ Recognizes and communicates patient needs and unusual occurrences with patients / families.
+ The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services.
+ Safely and properly administers medications as assigned.
+ Accurately documents / communicates interventions and measurements.
+ Communicates relevant information to appropriate health care provider.
+ Under supervision, completes accurate, concise, and legible documentation on patient clinic record.
+ Assist with medication reconciliation as required.
+ Assists in the maintenance of equipment, supplies, and the environment.
+ Assists in maintaining a clean and safe environment.
+ Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability.
+ Cleans equipment and returns to its proper place.
+ Reports equipment and supplies needing replaced or repaired.
+ Stocks rooms, carts, cabinets, etc.
as assigned / requested.
+ Respects and supports patient rights.
+ Serves as patient / family advocate.
+ Practices principles of patient and employee confidentiality.
+ Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.
+ Practices positive customer peer relations.
+ Consistently communicates in a professional and courteous manner.
+ Reports and seeks assistance in dealing with guest complaints / concerns.
+ Establishes and maintains a positive rapport with patient / family and co-workers.
+ Consistently responds to customer requests / needs in an appropriate manner.
+ Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate.
+ Demonstrates acceptable productivity and practices cost containment.
+ Prioritizes and completes all work in an effective and efficient manner.
+ Demonstrates initiative, resourcefulness, and flexibility.
+ Effectively and efficiently uses time, equipment, and supplies.
+ Functions as an interdependent and supportive team member.
+ Provides support and assistance, as appropriate.
+ With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.
+ Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals.
+ Accepts responsibility for own growth / development.
+ Participates in in-services and ongoing education programs.
+ Remains current on all in-service / education / credentials / certification requirements for position, as appropriate.
+ Exchanges constructive feedback with peers and others.
+ Conducts self-evaluation and participates in developmental goal setting.
+ Patient Centered Medical Home Medical Assistant + All Medical Assistant Essential Job Functions, and + Contributes to the partnership among clinical practitioners, patients and families ensuring decisions respect patients' wants, needs and preferences, + Contributes to provide education and support to patients to enable patients to make decisions and participate in their own care, + Contributes as a member of a clinical team accountable for a patient's physical and mental health care needs including prevention, wellness, acute care and chronic care, + Participates in coordinated care across all elements of the broader health care system, including specialty care, hospitals, home health care and community services, + Contributes to offering patients the ability to access services with shorter waiting times, "after hours" care, 24/7 electronic or telephone access and communication through health IT, + Contributes to a care team of clinicians and staff to ensure that patients and families make informed decisions about their health.
+ Administrative and Clinical Duty Medical Assistant + All Medical Assistant Essential Job functions, and + Answers patient calls with accuracy and properly document patient needs, + Appointment scheduling, including financial counseling for day surgery, reminder calls, patient financial responsibility and future appointments, Arrives patients including preparation of paperwork/charts, collection and receipting of copays, tokens distributed and authorized deferments, + Registration including eligibility, demographics and Medicare and third party coverage, communicates any obstacle to access or authorization to patient, referral source, UTMB Physician and clinical staff appropriately, + Dispositions patient within designated timeline.
+ Specialty/other + All Medical Assistant Essential Job Functions, and + Proficient in multiple specialty procedures and + Successful completion of all Patient Services Specialist training including refresh training.
**Salary Range:** Actual salary commensurate with experience.
**Work Schedule:** On-site, Monday through Friday, 8am to 5pm.
**Equal Employment Opportunity** UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.
As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Compensation