Service Advisor - Experienced

Join the Jim Shorkey Auto Group Family as a Service Advisor - Gainesville, GA!

Are you passionate about cars and committed to delivering exceptional customer service? Do you thrive in a fast-paced, team-driven environment? If so, Jim Shorkey Auto Group wants to meet you!

We're a trusted name in the automotive industry with locations across Pennsylvania, Ohio, and Georgia, and we're looking for a Service Advisor with dealership experience to join our growing team in Gainesville, GA.

Why This Role is a Game-Changer:

As a Service Advisor, you'll be the go-to expert our customers count on for a seamless and satisfying service experience. You'll combine your love for vehicles with your people skills to build trust, solve problems, and keep our customers coming back.

What You'll Be Doing:

Greet customers with energy and professionalism, listening closely to their vehicle concerns.

Clearly explain service options and maintenance needs with transparency and accuracy.

Use our advanced service management tools to schedule appointments and track vehicle progress.

Keep customers informed every step of the way, ensuring confidence and peace of mind.

Collaborate with our skilled technicians to deliver timely, high-quality repairs.

Build lasting relationships that turn first-time visitors into lifelong customers.

Uphold our high standards for service excellence and customer satisfaction.What We Offer:

Competitive pay and a comprehensive benefits package

Career growth opportunities in a rapidly expanding company

A supportive, team-first culture where your contributions are recognized

The chance to be part of a respected, customer-focused brand

And so much more!

Requirements

What You Bring to the Table:

Prior experience in a dealership service department (required)

Excellent communication and customer service skills

Strong organizational and multitasking abilities

Comfort with computers and service software

A valid driver's license and clean driving record

Ability to pass a background check and drug screening