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Medical Secretary

Company:
InstantServe LLC
Location:
Needham, MA, 02494
Posted:
September 30, 2025
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Description:

Title: Medical Secretary

Location: Needham, MA

Job Type: 13 weeks contract

Shift: Day Shift

Duties:

Schedule, reschedule, and cancel appointments.

Take phone calls from patients, labs, and physicians.

Documents in telephone notes and assigns to proper staff.

Ensure health care patients receive excellent customer service.

Update management on physician schedule changes for vacations, meetings, etc.

Check voicemails and respond to phone calls.

Contact patients and schedule overdue appointments.

Call patients to remind them of upcoming appointments.

Comply with office policy and procedures.

Assist in managing medical billing.

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