Senior Manager, Global Patient Safety Operations

Senior Manager, Global Patient Safety Operations

The Opportunity:

This position will be responsible for managing, developing, and overseeing Global Patient Safety operational activities in the execution of safety information collection and reporting for the assigned clinical programs.

Participates in the development of Global Patient Safety Operations operational objectives, policies, and procedures.

Represent Global Patient Safety in different cross-functional team meetings. Collaborate with other functional groups to achieve clinical program goals.

Oversee Pharmacovigilance Contract Research Organization (PV CRO) in the execution of safety reporting in clinical studies.

Manage PV CROs to ensure compliance with required timelines, that potential issues are being communicated, and resolution is achieved in a timely manner.

Oversee reporting of safety reports to global regulatory authorities, central IRB/ethics committees, investigators to ensure compliance with global regulatory requirements.

Ensure timely and accurate set up of global safety reporting and safety database in assigned clinical programs.

Support authoring and updates of clinical trial protocols, informed consent forms, Investigator Brochure (including the Reference Safety Information section), and aggregate reports.

Support the execution and maintenance Safety Data Exchange Agreements/Pharmacovigilance Agreements with business partners.

Collaborate with other functional groups in SAE reconciliation and SAE query resolution activities.

Support Global Patient Safety team in other PV activities appropriate to experience and expertise.

May oversee or be responsible for one or more junior team member(s).

Required Skills, Experience and Education:

Bachelor's degree in a healthcare field.

Minimum of 5 years of relevant experience in pharmacovigilance operational activities.

Hands-on experience working with CROs/vendors and management of external resources.

Strong background in safety reporting regulatory compliance and global safety reporting/regulations in clinical trials.

Able to problem solve, focus on details, multi-task, prioritize options, work independently, anticipate challenges and execute assigned deliverables.

Ability to analyze situations and data that requires conceptual thinking and in-depth knowledge of organizational objectives.

Ability to persuade others in sensitive/complex situations while maintaining relationships

An innovative team player with the capacity to be effective in a dynamic, continuously improving, and fast-paced company environment.

Excellent interpersonal skills, including the ability to work in cross-functional team environments and with external vendors.

Exercise discretion regarding highly confidential internal and external communications.

Preferred Skills:

Master's Degree or higher in a healthcare field.

7+ years of relevant experience in pharmacovigilance operational activities.

Experience working with investigator-sponsored trials, extended use programs, and business partnerships.

Equal Opportunity Employer: We are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates regardless of race, sex, gender identity or expression, disability, age, religion or belief, sexual orientation, or any other characteristic protected by applicable laws and regulations. It is our policy not to discriminate against any applicant or employee, and we are committed to fostering a diverse, inclusive, and respectful work environment across all locations in which we operate. We believe that diversity, equity, and inclusion are fundamental to our mission and enhance our ability to serve clients globally. If you have a disability or require any reasonable accommodations during the application or interview process, please inform your recruiter or contact us directly so that we can explore the appropriate arrangements.

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