Customer Service Representative

Hiring Now a Customer Service Rep in Secaucus

Recording customer interactions: Recording details of customer contacts and actions taken

Referencing customers: Referring customers to supervisors or more experienced employees

Participating in meetings: Attending meetings with the customer service team to discuss new communication tactics

Maintaining product knowledge: Keeping up with company products or services to best assist customers

Providing product and service information: Sharing details about products and services

Processing orders and payments: Taking orders, calculating charges, and processing payments

Managing customer accounts: Reviewing customer accounts and making changes

Handling returns and complaints: Addressing and resolving customer complaints or concerns

Apply in person at 125 48th St Union City