ID Center Attendant

Massanutten Resort

Job Summary

The ID Center Attendant position serves as the primary point of contact for the Resort's ID Center. The Attendant strives to provide the highest level of customer service to maintain an inviting and service-focused atmosphere. Position provides general resort information to guests, manages inventory, assesses cardholder eligibility, and makes photo IDs for Resort timeshare owners and employees. Ideal candidates possess a friendly disposition and a desire to serve others.

Required

Customer service skills

Problem-solving skills

General computer skills

Preferred

Prior customer service/guest relations experience

Previous hotel/resort work experience

Typical Schedule

Days:

Primarily Friday-Tuesday (Based on ID Center hours of operation)

Hours:

Varies

Core Responsibilities

Serve as the primary point of contact for the Resort's ID Center

Assess timeshare owner and Resort employee card eligibility

Oversee inventory levels and requisition supplies as needed

Respond to phone and email inquiries

Other duties as assigned by management

For more information, contact Gabriel Diaz at .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.