Dispatcher

Job Title: Dispatcher Job ID: 80023 Location: Sarasota, Florida Overview: As a dispatcher, you'll set the daily schedule, schedule service calls, route up to 20 technicians, and communicate with customers about the status of their appointments. This is not a remote position, in person attendance is mandatory. What you will be doing:

Answer calls to schedule service or maintenance appointments

Make outbound calls to schedule part returns

Enter and maintain customer data within the system

Route technicians, perform a debrief close out of each job

Process maintenance agreements and invoice payments

Cross train to assist dispatching technicians for other departments when necessary Nice to have:

Strong multi-tasker

Minimum (1) year dispatch experience

Familiarity with the HVAC, Plumbing, or Electrical industry

Excellent communication skills, demonstrated listening and written/verbal communication

Computer Proficiency

Service Titan Experience (Highly preferred) Salary/Rate Range: $18.00 -$23.00/hour Other Information: Benefits

401(k)

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance Schedule

See internal notes for schedule Education

High School Diploma or GED

Associates Degree preferred but not required This job description is not intended to be all-inclusive, employees will perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Willingness to submit to a pre-employment drug test and background check is mandatory for employment. For more information about TEEMA and to consider other career opportunities, please visit our website at