Cashier/Runner

Hospitality Team Member - Cashier/Runner The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating in locations across multiple states.

OUR MISSION: Be Damn Good.

OUR VISION: Serve people the Best Damn Tacos.

OUR WHY: Passion.

OUR MOTTO: Devil is in the details.

Here's what we need: At Torchy's, every guest's visit is an opportunity to create lasting memories.

As a member of the Hospitality Team, you're not just taking orders and running food - you're the heart and soul of our guest's experience, greeting them with a smile, and ensuring they leave happier than when they arrived.

What you'll be doing: * Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.

* Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.

* Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.

* Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with speed.

Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations.

* Cleanliness: Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.

* Teamwork: Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.

* Additional Support: Perform other duties as assigned.

How you'll do it: * Outgoing & Friendly: Use your natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere.

* Active Listening: Listen attentively to guests, understanding their needs and preferences to enhance their dining experience.

Ask follow-up questions to confirm understanding.

* Communication: Communicate clearly, ensuring guests understand their options while feeling welcomed and valued.

* Adaptability: Swiftly adapt to changing situations, whether it's a sudden rush of customers or an unexpected challenge.

* Attention to Detail: Focus on the little things that make a big difference, from accurately taking orders to noticing and responding to the specific needs of each guest.

QUE-SO…here's what you'll need: Minimum Qualifications: * Strong verbal communication skills.

* Availability to work a flexible schedule.

Preferred Qualifications: * 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.

* 2 years of experience using POS (point-of-sale) systems.

Physical Requirements: * Must be able to lift, push, pull or carry objects up to 40 lbs.

* Must be able to stand for several hours and walk for long periods of time.

* Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.

Let's TACO 'bout why it pays to be a Torchy's Team Member: * $11.00 per hour * Torchy's team members receive tip share on top of hourly pay.

* Never again wait for a paycheck!

Torchy's is proud to be a DailyPay partner.

* Flexible schedules.

* Our attire is casual and we'll throw in some of the swag.

* Incredible growth opportunities.

This is more than just a job…it can lead to a Damn Good career!

* Damn Good food discount card for you AND your spouse.

* Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more.

* Access to all benefits including medical, dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months.

* Damn Good Well-being Program that includes free access to all things financial wellness.

* Paid Time Off (PTO) after 1 year of employment.

* Torchy's Family Foundation supports our fellow Team Members in times of need and crisis.

* Bragging rights (Yeah, we're kind of a big deal!).