Banking Customer Service

Job title- Banking Customer Service

Pay- $19.17/hr W2

Location- Columbus, OH

Duration- 6 months

We are seeking Banking Customer Service to manage inbound phone inquiries related to brokerage accounts. This includes support for Brokerage Cash Management products, online/mobile platforms, and general financial account questions.

Key Responsibilities:

Deliver accurate, efficient responses to client inquiries.

Consistently meet or exceed key performance metrics.

Maintain a high level of professionalism and commitment to world-class service.

Adapt quickly in a fast-paced, team-oriented financial services environment.

Handle multiple tasks and shifting priorities effectively.

Preferred Qualifications (one of the following):

College degree

Previous contact center experience

Ideal Candidate:

Detail-oriented and driven to provide exceptional client service.

Comfortable with dynamic work environments and rapid change.

Strong verbal communication and problem-solving skills.