Dutch/Flemish speaking Customer Support Agents - remote from Greece

As a Appointment Setter you will;

• Contact prospects (potential customers) to gain their interest and schedule F2F appointment visit at their home with the PXS advisor. The PXS advisor explains during the visit what PXS offers.

• Set the date of the made appointment visit in the calendar of the sales advidor who visit the prospect to discuss the service/product and sign a contract

• Support the sales team through gaining interest of the potential client by turning a cold lead into a warm lead

Note:

• Per advisor there are 3500 – 4000 leads / month with additional ‘hotleads’ (= prospects who shared themselves we could contact them to propose PXS)

• The database are private individuals. The database is delivered by PXS and are ex-customers and customers who have for example only internet or only mobile phone)

• The set appointments are contacted again 1 day before the visit to confirm again the appointment

• If the sales advisor had a succesful sales or not, is not our responsibility

Requirements

• 6 months of experience as an Agent within commercial o customer care positions

• Dutch or Flemish native or bilingual with strong communication skills

• Good at using computers, Microsoft tools

• Effective listening and persuasiveness

• Resilience, positive thinking and can do attitude

• Able to work on shifts

What is on Offer:

• A rewarding experience abroad that will enhance your professional and personal growth.

• Flexible work arrangements, with the option to work partially from home and partially in the office (after KPI’s are met)

• Comprehensive, paid training and ongoing support from your trainer and team leader.

• Friendly and supportive work environment, with opportunities for team bonding through social events.

• Long-term employment with stimulating challenges.

• Competitive salary

• Additional benefits including a fixed project bonus, performance bonus, and private health insurance.