Windchill Infrastructure Administrator & Support Engineer

Windchill Infrastructure Administrator & Support Engineer

Location: Bangalore / Chennai

Experience range: 7 - 10 years

1. Infrastructure Administration & Support Maintenance:

• L1/L2/L3 (Application Maintenance support) IT & Administration support experience

• Deep knowledge of PTC Windchill 11.x/12.x administration.

• Install, configure, and maintain Windchill servers (Application, MethodServer, BackgroundMethodServer).

• Manage Windchill components like WindchillDS (Directory Server), Apache/NGINX, Tomcat, and database connectivity (Oracle/MS SQL).

• Ensure high availability, scalability, and security of the Windchill system.

• Perform Windchill upgrades, patches, and hotfix deployments.

• Manage Windchill vaulting and file system storage infrastructure.

• Perform root cause analysis and resolve application/system-level problems.

• Support Windchill integrations with CAD tools (e.g., Creo), ERP systems, and other enterprise systems.

• Monitor Windchill logs and alerts to proactively identify issues.

• Manage user authentication (LDAP/SSO integration), roles, and access control policies.

• Ensure data protection, backups, disaster recovery planning, and compliance with IT policies.

• Work with cross-functional teams including PLM business analysts, developers, DBAs

• Understanding of ITIL practices and change management processes.

• Flexible to work in Shifts/Holidays/Weekends

• Very good Communication skills and customer handling