Store Manager

Job Responsibilities:

· Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

· Ensure high levels of customer’s satisfaction through excellent service

· Complete store administration and ensure compliance with policies and procedures

· Maintain outstanding store condition and visual merchandising standards

· Report on buying trends, customer needs, profits etc.

· Propose innovative ideas to increase market share

· Conduct personnel performance appraisals to assess training needs and build career paths

· Deal with all issues that arise from staff or customers (complaints, grievances etc.)

· Be a shining example of well behavior and high performance

· Protects employees and customers by providing a safe and clean store environment.

· Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.

Requirements and skills

· Should have graduate

· Proven successful experience as a retail Store Manager

· Powerful leading skills and business orientation

· Strong customer service skills

· Should have knowledge about KPI

· Superior management skills

· High level of flexibility

· Ability to adapt to different customers

· Great written and verbal communication skills

· Natural talent for motivating and developing teams