Hotel Front Desk Clerk

Job Description

$18 - $19 hourlyResponsibilities:

Bookkeeping: keep accurate records of all hotel guest account information

Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Field customer complaints when necessary

Work with the housekeeping staff to ensure rooms are ready for new guestsQualifications:

Must have graduated high school, received a GED or equivalent

Working knowledge of Microsoft Office and reservation management systems

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

Displays impeccable interpersonal, time management, organizational skills, and customer service skills

Comfortable taking telephone calls and mitigating stressful situationsAbout Company

The Inn at Gig Harbor brings a cozy and relaxing ambiance and outstanding service, combined with the adventurous style of the Pacific Northwest. The Inn’s premier location positions you just 10 minutes from waterfront dining, harbor activities, and the Gateway to the Olympic Peninsula. This quaint, mile-long harbor town blends water, arts, nature, history, food, and spirits in a way that will make you never want to leave.

Full-time