Job Description
Salary:
Job title:Purchasing Specialist
Reports to:OperationsManager
MIS Solutions, Inc. is a high-growth, entrepreneurial, information technology (IT) service firm offering unparalleled opportunities to advance your career. Join our team of friendly, high-energy professionals who love what they do! CRN Magazine has recognized MIS Solutions as one of the top 150 fastest growing Managed Service Providers in the United States.
Job purpose
We are seeking a Purchasing Specialist who will be responsible for full-lifecycle of quoting, sourcing, purchasing and maintaining license information for client products.
Duties and responsibilities
Prepare all client quotes using our quoting system
Maintain and update quoting System when applicable
Maintain Client License information using our PSA
Serve as the expert on MIS licensing stack
Create and Process purchase orders for products through our PSA
Work with resellers to maintain viable relationships
Perform the RMA process to procure replacement products from manufacturers and vendors or refund
Perform product research and solutions for customers
Credit Card reporting
Coordinate with accounting on all customer orders and renewals, billable, not billable, invoices and payments
Return defective equipment from manufacturers and vendors for replacement or new purchase
Research the market for the highest quality products at the lowest possible price
Prepare reports regarding product costs
Assist the receiving Clerks with their duties and responsibilities as needed
Understand the Sales Order process to prepare for receiving products processed through the purchasing process
Document internal processes and procedures related to duties and responsibilities
Understand process in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
Enter work as activities or service tickets in ConnectWise
Requirements
1-3 years of procurement or related experience
IT Hardware/Software product knowledge
Licensing
Inventory optimization
Product Research
Strong organizational and customer service skills
Proficient in general office applications
Excellent interpersonal skills: such as telephony skills, communication skills and customer care
Ability to multi-task and adapt to changes quickly
Document internal processes and procedures related to duties and responsibilities
Understand process in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
Minimum Qualifications
Ability to maintain accuracy when processing purchase orders, reviewing invoices, and tracking deliveries
Strong time management and prioritization skills to handle multiple requests, vendors, and deadlines efficiently
Clear and professional verbal and written communication with vendors, internal teams, and stakeholders
Aptitude for identifying purchasing issues (e.g., pricing discrepancies, backorders) and resolving them quickly
Working conditions
The Purchasing Specialist position usually works regular business hours but may be required to work additional hours to meet requirements. This position generally works in an office setting environment
Full-time