Customer Service and Community Support

Customer Service and Community Support - Indian and South Asian Community Focus

Health New Zealand Te Whatu Ora Waitematā National Bowel Screening Programme

8 hours per week, based in Takapuna

Health New Zealand Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

In this Customer Service and Community Support role for the Health New Zealand Te Whatu Ora Waitematā Bowel Screening Programme (BSP), your primary responsibility will be contacting South Asian and Indian participants prior to receiving their first bowel screening kit, encouraging them to complete and return the test kit and answering any questions they may have about the process, as well as follow up with participants who haven’t returned their kits.

Click here to view the position description.

About Us

The National Bowel Screening Programme is free for people aged 58 to 74 years. It aims to save lives by finding bowel cancer at an early stage when it can often be successfully treated.

Health New Zealand Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas. It has the largest population of any district health area.

For more information on living and working in Waitematā District, click here.

About you

To be successful in this role, you’ll:

Be fluent in Hindi and, ideally, competent in at least one other South Asian language

Have some experience in community service or health promotion

Be confident and comfortable having a culturally sensitive conversation with our Indian and South Asian clients about their health

Have experience with Microsoft Office (Outlook, Excel and Powerpoint)

If you meet the criteria above and you’re passionate about improving health outcomes within our community, we look forward to receiving your application!

Working at Health New Zealand

Health New Zealand Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply, please submit your application through our online careers’ portal (enter reference number WDHB20555). If you have any questions about the role, please contact Sarah Kneller – Recruitment Consultant via .

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.

Job reference: WDHB20555

Schedule: Part-time

Shift: Monday - Friday