Indirect Lending Loan Processor

Overview

As an Indirect Lending Loan Processor, you will be responsible for the processing of assigned loans against credit criteria and credit union policy. This includes, but is not limited to, processing dealer loans/contracts and providing administrative support to our Indirect Lending team by auditing the accuracy of loan applications. The Indirect Lending Loan Processor will provide exceptional member experiences to our members through ensuring the timely, accurate funding of loans.

Responsibilities

Accurately and efficiently process member financial transactions

Performs audits on dealer loan applications to ensure accuracy

Opens new membership accounts

Work in partnership with teams across the organization to deliver projects that improve visibility into the member experience

Provide exceptional member experiences

Provide operational oversight, support, and resolve escalated requests

Ensure timely, accurate funding on loans

Prepare, assembles, and maintain loan documents files and promptly submits files to be imaged

Answer telephone inquiries and respond to dealership inquiries

Perform other duties as assigned

Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA) Qualifications

Required:

High School Diploma or equivalent

Minimum 1 year of experience in a financial institution; loan processing preferred

Strong organizational skills and multi-tasking abilities

Ability to work the hours of Monday-Friday 8:00AM-4:30PM

Ability to work effectively on-site in our Herndon, VA headquarters and equally effectively remotely

Demonstrated experience working in a high production area

Ability to maintain confidentiality

Ability to collaborate

Accuracy and detail-orientation

Effective oral and written communication skills

Effective problem-solving skills

Excellent interpersonal skills

Compliance with policies and regulations

Ability to interact effectively with all levels of the organization and/or with members Preferred:

Experience with MeridianLink and DNA

Knowledge of auto loan laws, rules, and regulations

Additional Compensation

Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.

EEO Notice

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at or .