Director, Business Development, Cross Border

Director, Business Development, Cross Border Services is responsible for winning new accounts within the assigned branch(es) territory. The position is also responsible for maximizing sales growth from existing customers through the development of new sales, product marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Act as the single point of contact for Hellmann solutions and service sales in Cross Border Road Freight.

Aggressively obtain new local customers through sales "hunting" activity, developing relationships, and correctly assessing the prospective account in order to secure business.

Build customer portfolio in alignment with the needs and capabilities of the Road & Rail Product.

Act as product matter specialist for teammates in Hellmann sales community.

Perform all aspects of the sales process, input and update all relevant activities utilizing CRM daily (required).

Conduct mutually agreed Quarterly Business Reviews with the customer and maintain close/ongoing communication with customer and Hellmann Road Operations to assure expectations are satisfied.

Report to management regularly on market development and customer trends and activities.

Additional duties as assigned. SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities related to this role.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Bachelor's Degree in business or related field or equivalent combination of education and work experience will be considered in lieu of educational requirement.

Requires a minimum of 5 years sales in Cross Border Road Freight

Operations experience with cross border services including general knowledge of customs processes

Experience with logistics processes, systems and solutions.

Knowledge of CRM systems a plus, basic PC knowledge along with Microsoft Office applications experience is a minimum.

Strong written and oral professional communication skills.

Customer relations experience required.

Keen attention to detail and strong organizational skills a must.

Must be an ambitious self-starter who can be flexible in the face of ambiguity.

Good problem solving and negotiation skills are critical.

Ability to travel 50% or more and maintain a valid driver's license. KNOWLEDGE, SKILLS & ATTRIBUTES

Ability to work independently with minimal supervision

Resourceful, collaborative attitude and a willingness to learn and try new things

Ability to adapt and be flexible to a changing customer and business environment and remain professional in communication and demeanor when situations becoming challenging or tense.

Possess excellent verbal and written communication skills as well as customer service acumen

Enjoy helping others, act as part of a team, and solve problems/provide solutions

Possess an acute attention to detail and developed organization skills

Possess strong time management and prioritization

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet - proficiency with Excel required. PHYSICAL DEMANDS

Frequently required to stand, and walk

Regularly required to sit for extended periods

Regularly uses arms to reach, hands and fingers for computer and phone use

Speaking clearly and listening for heavy phone contact

Requires close-up and computer screen distance vision ability

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics are similar of those of an office setting with various office equipment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.