Business Support Coordinator (m/f/d)

Advantest - We enable

tomorrowʻs technology.

IoT, 5G and Artificial Intelligence. Unthinkable without us. More than half of all the microchips produced worldwide first pass through our hands. As the global market leader of automated test systems in the semiconductor industry we help the world to realize the digital transformation, enable our customers to shape the future and offer you the exciting jobs intended for pioneers.

Are you seeking answers and opportunities for your future? At our site in Böblingen you will find both as

Business Support Coordinator (m/f/d)

Your Responsibilities

Embedded in the European Contact Center team at our site in Boeblingen, you perform clerical support administrative duties using prescribed procedures, but it also requires your flexibility and creativity to work on solutions for complex customer situations in our dynamic and fast-paced environment.

As Business Support Coordinator you will daily interact with our European customers regarding service and support inquiries such as:

Call management

Part order fulfillment and return tracking

Trade quoting for services and parts

Order management (billing)

Dispatching of onsite resources (people and parts)

Contract and pre/post sale inquiries

Your Qualifications

Commercial degree / industrial apprenticeship

Expertise in using Microsoft Office365 tools

Service orientation

Strong team player and open communicator

Ability to effectively plan and multi-task

Excellent German communication skills (written and verbal)

Good English communication skills (written and verbal)

Preferred Qualifications:

ERP system experience and knowledge

Billing and order management experience

Experience with customer service operations in a global business environment

Our offer

Flexibility

Benefits

Development

Fitness

Security

Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence

Attractive salary, share in Advantest ́s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing)

Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions

Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days

Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations

Take your next career step with us! Apply now, preferably via our online application tool.

If you have any questions, Alena Nicolai will be happy to answer them at

+49 (0) 7031.204.8380

For further information visit:

Apply now

Would you like to know more about jobs at Advantest and about our unique team spirit? Our employees offer you their personal insights into our working environment.

Would you like to take a closer look how our working environment looks like? Here you can take a short virtual 360 tour of our company - click the link to get to know us better.

Böblingen

Amerang