Business Analyst 1

We are currently accepting resumes for a Business Analyst 1 in Columbus, OH

This position is Hybrid Schedule - Will be set as needed

Benefits offered: Medical, Vision, Dental, 401 K

The selected candidate will perform the following duties:

The Business Analyst 1 position acts as the escalation point for high priority

support issues; serves as a subject matter expert for one or more custom

applications; serves as liaison to the technical team; provides analyses for

management review and ensures that quality standards are followed.

Performs

diagnostics, works with technical and non-technical team, and recommends

changes. Monitors the team’s open backlog of support issues and re-assign

issues as necessary to ensure they are closed per agreed upon service levels.

Manages expectations at all levels: customers/end users, stakeholder and

program leadership. Develops system usage materials, reports and guidelines on

system use and services.

UNICON International, Inc. is an Equal Opportunity Employer.