Senior CSR MGR ( READ ENTIRE AD)

Customer Service Associate (Distribution / Manufacturing)

Direct Hire Onsite Monday Friday, 8:00 AM 5:00 PM

Pay: $25.00 $27.00 per hour (depending on experience)

Location: Thornton Road/Lithia Springs/Fulton Industrial

We are seeking a full-time SENIOR Customer Service Associate For my amazing client. This is an in-office role (not remote or hybrid) for someone with strong tenure, exceptional attention to detail, and proven customer service experience in a distribution or manufacturing environment.

This is not an entry-level role and not a call center, retail, or food service position. The ideal candidate will be professional, reliable, detail-oriented, and capable of managing multiple customer accounts with precision.

Key Responsibilities:

Manage and support a specific category of customers.

Enter and confirm sales orders in the ERP Accounting/Distribution system.

Assist customers by phone and email with questions regarding orders, shipment and delivery dates, inventory availability, and backorders.

Provide support for customers using the online ordering system.

Prepare documentation for shipments and assist with uniform order fulfillment as needed.

Participate in inventory counts and help maintain accurate records.

Assist with website management and maintenance.

Complete other assigned tasks as needed.

Required Qualifications:

Legal eligibility to work in the U.S. (E-Verify)

7-10+ years recent, verifiable office experience in a distribution or manufacturing environment (logistics experience required).

Strong tenure in customer service (not call center, retail, or fast food).

Excellent phone, communication, and professional customer service skills.

Proficient in Microsoft Excel and general computer systems.

ERP system experience required; SAGE, AS400, IBM i, preferred

Dependable and punctual with excellent attention to detail.

Ability to work independently without close supervision.

Compensation & Schedule:

$25.00 $27.00 per hour (based on experience)

Monday Friday, 8:00 AM 5:00 PM

Background check and drug test required

This is a direct hire opportunity with long-term growth potential in a professional distribution environment.

If you match all of the criteria - please email an updated resume to ASAP to be considered for the position

CHASE provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, status as a disabled veteran, marital status, or any other legally protected characteristic in accordance with applicable laws. In addition, CHASE complies with applicable state and local laws governing nondiscrimination in employment in every location. CHASE is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities.

#INDGA03