Shift Manager

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Job Details

This role is in support of Cencora's wholesale distribution services in Europe

operating through our Alliance Healthcare business.

Shift Manager

Salary: £49,000 pa.

Hours 42 per week

Shift : Monday to Friday - 16:00 - 00:00 with one Sunday on rotation (Average 1 in 4) with a day off in the week

As a Evening Shift Manager at Alliance Healthcare you will be leading an operational section of our business, overseeing the vast activity to ensure that we are meeting our customers' needs and driving operational excellence

You will be dedicated to ensuring your people are engaged and perform to the highest standards against set key performance indicators. You will act as an advocate of the Alliance Healthcare culture, values and safety standards. You will

hold regular briefings and meetings with your team, keeping them engaged and updated on the operational requirements

Role responsibilities

· All colleagues are expected to understand the principles of Good Distribution Practice of Medicinal products for Human use. All other GDP training will be job specific and as per your personal training matrix.

· Understanding the wider business objectives and in line with this, looking for ways in which to drive a safety culture, reduce cost, improve service etc.

· investigating any service or operational failures to ensure they are understood and prevented in future.

· Leading the way of best practice for safety. Ensuring your team understand the importance of being safe in the workplace at all times.

· Quickly and efficiently record and report any safety incidents that may arise.

· Assisting in the recruitment of new colleagues in line with the Alliance Healthcare values and behaviours.

· Evaluate the performance of your teams, regularly providing constructive and clear feedback to aid personal and professional development

· Create and implement the daily resourcing plan, ensuring optimum operational output at all times

· Deliver training on operational procedures and processes in accordance with company strategy including but not exclusively Good Distribution Practice (GDP) and Standard Operating Practice (SOP’s) with particular focus on housekeeping.

· In conjunction with and supported by the Management Team, actively endorse, promote and lead our Leading Lights culture though your leadership

· Managing absence in accordance to the Absence management process inclusive of return to work discussions, absence investigations, long term sick management, colleague welfare Inc. colleague health referrals

· Support the Management Team in achieving departmental and company objectives

· Carry out any reasonable request as determined by the Service Centre Management Team promoting and supporting company initiatives

Key Accountabilities

Displays exceptional leadership style, you will encourage, inspire and act as an enabler to drive the team to perform at the highest standard

An innovative approach to leadership, your style is one of creativity and always trialling and implementing new ways to improve performance.

Displays exceptional leadership style, you will encourage, inspire and act as an enabler to drive the team to perform at the highest standard

An innovative approach to leadership, your style is one of creativity and always trialling and implementing new ways to improve performance.

Ensure 121’s, PDR’s (as required) and Appraisals within your team are completed

Return to work discussions are carried out before a colleague starts work on day 1

Manage your absence case file in accordance to policy and best practice. Ensure that you liaise with appropriate stakeholders such as Service Centre leaders and HR if required

Customer Focus

Drive the culture that the customer is at the heart of everything that we do

Engage with your internal customers in the collaborative drive to achieve operational excellence

The ability to review processes and make recommendations to meet the requirements of our customers

.

Developing self and others

Develop and nurture a positive culture of change management which can support local initiatives and major change programs

Undertake and successfully complete the associated development leadership programs in accordance to your role

Develop your Personal Development Plan and engage in meaningful discussion with you line manager regards your development

Identify talent within your team, enable meaningful development discussions with your colleagues

Behavioural

Excellent relationship building skills.

Drive a culture of safety first Lead by example and display the leadership behaviours at all times

Engage colleagues to drive two way feedback. Be an advocate of Service Centre colleague based forums and communication channels to enhance colleagues engagement

Competent in conflict management and can demonstrate tools and skills to manage difficult situations

Operational Standards

A good understanding of reporting and recording performance statistics.

Having a good understanding of computer and warehouse management systems.

The desire to fully embrace being part of a wider team - happy to lend a hand to others where needed.

Ensure company procedures and standards are adopted and monitored with regard to GDP updates etc.

Skills / Knowledge:

· Leadership skills and mind-set

· Excellent communication and interpersonal skills

· Excellent time management behaviours

· IT skills essential, competent in MS Word, MS Excel

· Ability to conduct administrative tasks such as letter writing

· Ability to engage and communicate with individuals and teams

· Experience of working within a culture of safety first

Key Working Relationships:

· Service Centre Management Team

· Colleagues

· HR Business Partner (occasional)

· Internal & external customer

Additional Information:

· An element of flexibility will be required in relation to overtime, which may include weekends and Bank Holiday working where necessary to meet the needs of the business. This will be agreed and with as much notice as possible, as per the Staff Handbook.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated CompaniesAffiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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