Entry Level Communications Agent

Entry Level Communications Agent

Department: Consider Posh Pro

Employment Type: Full Time

Location: Columbus, OH -

Compensation: $39,500 - $48,650 / year

Description

Position: Entry Level Communications Agent

Location: Columbus, OH

Job Summary:

We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. In this role, you will serve as the frontline representative for our organization, playing a key role in enhancing our communication with clients and stakeholders. Your primary responsibility will be to assist in managing communications, ensuring that all inquiries are addressed promptly and effectively.

Key Responsibilities

Serve as the first point of contact for client inquiries and communications.

Respond to client requests via phone, email, and chat in a timely manner.

Assist in the development of communication materials such as newsletters and announcements.

Update and maintain client records and databases to ensure accuracy and accessibility.

Collaborate with team members to create and implement effective communication strategies.

Gather feedback from clients to improve services and communication techniques.

Skills, Knowledge and Expertise

Bachelor's degree in Communications, Public Relations, or a related field preferred.

Strong verbal and written communication skills.

Proficient in Microsoft Office Suite and experience with communication tools.

Ability to work effectively in a team environment.

Strong problem-solving and conflict-resolution abilities.

Excellent organizational skills and attention to detail.

Benefits

Competitive Salary

Flexible Work Schedule

Paid Time Off (PTO)

Health & Wellness

Professional Development

Employee Discounts