Technical Writer

PaxeraHealth, a medical imaging and AI software development industry leader working on cutting-edge technology, is looking for a Technical Writer to join our team.

The ideal candidate is an excellent writer, who adapts well with changing priorities in a fast-paced, applications development environment. He/she is able to convey technical concepts in simple, clear instructions with detailed visual aids such as screenshots, charts, and diagrams. He/she will be intimately familiar with the product features and functionalities.

This person will be responsible for writing user-friendly documentation about highly technical subjects for both technical and non-technical audiences, including product manuals, user guides, release notes, conformance statements, and specifications.

Responsibilities:

Understands and accurately translates technical information for a general audience and various healthcare, clinical, and medical imaging application user personas

Plans, develops, organizes, writes, proofreads, and edits written materials such as application guides, system manuals, product release notes, product integration guides, conformance statements, specifications, and other product and operational documentation

Produces dynamic, electronic documentation in addition to hard copy manuals

Maintains a comprehensive library of technical terminology and documentation

Analyzes and formats documentation to maintain continuity of content style

Manages timely updates and revisions to technical literature

Determines the needs of end users of technical documentation

Uses photographs, drawings, diagrams, animation, and charts that increase users understanding of content

Creates scripts for video tutorials

Creates comprehensive user assistance documentation, including how-to sections, FAQs, and Help sections

Works closely with subject matter experts, engineers, developers, data scientists, and product teams

Standardizes content across platforms and media

Assists with content for blogs, social media, website, case studies, and other product and marketing tools

Required:

Bachelor's degree or equivalent in English, Technical Writing, Journalism, Marketing/Communications, or related field

Two years of experience as a Technical Writer responsible for writing, publishing, and managing help content

Experience synthesizing feedback and input from multiple stakeholders

Excellent written and verbal communication skills with a strong attention to detail

Proven experience prioritizing writing projects and activities in a time-constrained setting with simultaneous deadlines

Must be proficient in document development and management software skills including Microsoft Office, Adobe, HTML

Must have demonstrated analytical and problem-solving skills and have the ability to effectively and independently manage a large workload with minimal supervision

Ability to navigate ambiguity and driving toward clarity and solutions

Preferred:

Four or more years of technical writing experience

Experience writing Markdown for easier conversion to HTML and PDF

Past experience with healthcare applications; medical imaging would be a bonus

Strong knowledge of medical anatomy and terminology

Understanding of clinical workflows; medical imaging would be a bonus

Experience with AI prompt writing

Please provide your resume, cover letter, and technical writing samples or link to an online portfolio.