QC Supervisor (Jewelry, Bangkok)

Responsibilities:

Finished product quality control (Fine / Custom /Fashion Jewellery -Karat gold, Sterling Silver, Stainless Steel, Brass).

Full Quality Inspection on Bespoke orders (1-piece order) and Marketing samples.

Quantity and Packing inspection for Jewelry products (Counting, Packing only)

After-Sales Rejection Management: receiving failure parts / rejected products from market, definition of the failure mode (type of defect) and report preparation.

Assistant in Shipping and Packaging, product number verification and renew packaging, and courier order placing (Type of metal, Item Description, etc.)

Assistant in watch components quantity verification and re-packing.

Specific Laboratory Tests: Make In-house corrosion (ASST) test, arrange samples to 3rd Party Laboratory Test, Inspection of tested samples from 3rd Party Labs.

Overseas product inspections in the regions India, Thailand, Vietnam and China

Other tasks assigned based on needs i.e. Diamond & Gems grading.

Requirements:

Proficiency in Microsoft Office (Excel, PowerPoint, Word).

Familiarity with jewellery inspection tools (e.g., tweezers, calipers, microscopes, diamond detectors, XRF/CVD scanners).

Understanding of AQL sampling standards, gold weight tolerance, certificate verification (e.g., IGI), and customer complaint processes.

Experience in diamond & gems grading, and the certificates' verification.

Good vision (no color blindness or color weakness), Good hand dexterity and stability.

Detail-oriented and able to organise documentation, photos and reporting.

Fluent in English (spoken and written).