IT Support Specialist

Salary: $27.00 - $31.00 Hourly

Location : Delaware, OH

Job Type: Full-Time

Job Number: 2501111

Department: Auditor's Office

Division: Data Processing

Opening Date: 09/26/2025

Closing Date: 10/10/2025 11:59 PM Eastern

FLSA: Non-Exempt

Bargaining Unit: N/A

Objectives

The Delaware County Human Resources Department is accepting applications for an IT Support specialist. This position is responsible for providing technical support and assisting County employees including troubleshooting hardware and software problems

Job Standards

High School diploma or GED plus two years of computer support experience or College Degree;

Thorough knowledge of basic hardware and software systems;

Efficient and effective problem-solving and analytical skills;

Exceptional client service skills;

Thorough knowledge of all Windows platforms; and

Experience supporting M.S. Office products;

Experience with Microsoft 365 preferred

Essential Functions

Provides technical support to all county employees and agencies;

Configures and installs new computer hardware and peripherals;

Assists the Network Administrator in establishing new user and e-mail accounts;

Maintains contacts with primary vendors and monitors vendors for current price points;

Mitigates and remediates security vulnerabilities;

Operates cabling scanner and metering equipment to trace network related problems;

Prepares and maintains documentation of daily procedures and activities;

Works independently with minimum supervision.

Serves as the primary contact for calls made to the Help Desk.

Provides training to employees as needed for various enterprise applications; and

Provides other duties as required

Supplemental Information

Complete job description is available on the Class Specifications page.

Equal Opportunity Employer

M/F/D/V

Full job descriptions are available on the Class Specifications page.

Equal Opportunity Employer

M/F/D/V

Delaware County offers a complete benefits package to full-time employees including: health care, Flexible Spending Account (FSA), dental care, life insurance, pension, holidays, vacation, sick leave, and deferred compensation plans.

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