Residential Porter

COMPANY SUMMARY Empire State Realty Trust, Inc.

(NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets.

ESRT's flagship Empire State Building, the "World's Most Famous Building," features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do.

The Company is a recognized leader in energy efficiency and indoor environmental quality.

As of June 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units.

More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn.

The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth.

Headquartered in New York City, we harness the energy of the city in everything we do.

We care for one another, work hard, and have a lot of fun doing it!

We are Certified as a Great Place to Work by the global authority, Great Place to Work, on workplace culture, employee experience, and leadership behaviors.

We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent.

ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs.

From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work.

ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.

POSITION SUMMARY Empire State Realty Trust is seeking a dedicated and reliable Porter to join our team at our Residential Building, Hudson Landing.

The Porter will play a crucial role in maintaining the cleanliness and overall appearance of the property, making sure standards are met regarding the grounds, amenities and overall curb appeal and provide support to the service team members.

RESPONSIBILITIES * Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times * Remove trash and remaining items from vacant apartments prior to starting the make-ready process, transfer trash to dumpster or storage area as applicable, and clean and maintain storage areas * Complete assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager and assist the make-ready specialist in the turn process * Change all locks in accordance with the property's policy and ensure gates to all pool areas are working according to codes and safety standards * Distribute notices and communications to residents as needed * Inform appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.

* Demonstrate customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services * Attend and participate in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and report accidents and incidents promptly and accurately REQUIRED SKILLS / ABILITIES * Effective communication skills; clear courteous and confident * Attention to detail * Dependability and punctuality * Professionalism and discretion * Teamwork and collaboration * Ability to prioritize and handle multiple requests calmly during busy times * Ability to act quickly and appropriately when needed EDUCATION & EXPERIENCE * High School Diploma or Equivalent * Prior janitorial experience, knowledge of cleaning chemicals, and light maintenance experience a plus PHYSICAL REQUIREMENTS * Must be able to work 40 hours per week; some overtime or on call may be necessary.

* Must be able to lift at least 50 lbs.

WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere.

We foster a collaborative work environment that captures top talent and cultivates the best ideas.

As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop.

In addition, ESRT employees embody our Company Culture & Success Factors - * Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently * Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT * Dependable - you take a strong sense of ownership and accountability over your work * Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a "roll-up-your-sleeves" attitude * Curious - you consistently look for new ways to work smarter, not just harder * Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture * Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Benefits per Local 32BJ RAB Apartment Building Agreement The pay range for this position is $22.3319 to $29.7758/hr ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.

We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business.

We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.